Premier Business Support

Legal Assistant

• Provide a wide variety of legal work supporting legal assistants and attorneys under direct supervision
• Prepare, check, and process legal forms, documents, and related materials
• Locate and abstract information from legal files and records
• Gather and organize relevant material for legal proceedings
• Perform data entry, file intake, and auditing of legal referrals
• Schedule legal sales
• Respond to and initiate communications with clients
• Adhere to legislative, investor, and client-driven foreclosure timelines
• Update servicer processing systems
• Generate foreclosure documents
• Answer incoming calls
• Perform other duties as assigned to support department goals
• Occasionally work extended hours based on operational needs

• Manage a portfolio of judicial foreclosure matters
• Draft, file, and serve pleadings
• Order records
• Ensure timely and accurate processing of legal matters
• Provide timely, courteous, and regular updates to clients on pending matters
• Manage deadlines and calendars
• Maintain internal case management systems
• Adhere to civil court procedures, federal and state regulations, investor requirements, and client directives
• Maintain accurate case data and legal statuses across internal and client platforms
• Support department goals through other assigned duties
• Occasionally work extended hours based on operational needs
• Work Monday through Friday, typically 8:00 AM to 5:00 PM
• Work onsite 2–3 days per week after the 90-day training period and management approval

Judicial/Litigation Assistant III

General

• Oversee approximately 2–4 direct reports
• Ensure client satisfaction and oversee the non-judicial foreclosure process from referral through sale
• Communicate and work with clients to maintain customer service and cohesive working relationships
• Train, develop, and coach the team
• Ensure the team maintains internal SLAs
• Perform root cause analysis and resolve problems to eliminate production or quality roadblocks
• Implement process changes to ensure compliance with federal and/or client directives
• Review and deliver client scorecards, daily production reports, and other reporting
• Perform other duties as assigned to support department goals
• Occasionally work extended hours based on operational needs
• Work in a corporate office environment using standard office equipment

Foreclosure Team Coordinator

Operations

• Provide front desk and phone coverage for an inbound call center
• Answer and direct calls to appropriate staff
• Assist building visitors
• Distribute voicemail, email, and faxes
• Manage email and fax boxes
• Print, assemble, and prepare documents for mailing
• Perform searches for critical data using Westlaw, as needed
• Redact confidential information on digitized documents using Adobe, as needed
• Update spreadsheets with information from physical documents, as needed
• Provide additional coverage for database searches and document redaction
• Perform other duties as assigned to support department goals
• Occasionally work extended hours based on operational needs
• Ensure the security and confidentiality of sensitive information

Administrative Operations Specialist

• Review post-foreclosure title and supporting documents
• Review title commitments
• Submit HUD/VA conveyance packages
• Prepare and file legal documents
• Cure and manage title issues
• Coordinate the seller side of REO closings
• Communicate with clients about delays or issues
• Review title reports completely and identify issues
• Document and communicate review results to clients
• Establish an accurate chain of title
• Prepare post-sale conveyance documents
• Initiate title-curative actions and follow up on title issues
• Perform other duties as assigned to support department goals
• Occasionally work extended hours based on operational needs

Legal Assistant

Judicial/Litigation Assistant III

Foreclosure Team Coordinator

Administrative Operations Specialist

Title Specialist