Membership Manager

Premium Cigar Association (PCA)

. Recruit, retain, and grow membership across the western United States territory .

Posted 11/8/2026full-timeRemote • United StatesJuniorMid-Level💰 $55,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in membership development and sales, with a strong focus on relationship-building and communication. Proficient in managing a multi-state territory and utilizing CRM software to drive engagement and growth.

Highest-signal resume keywords

Membership DevelopmentSales Pipeline ManagementCRM Software ProficiencyTerritory ManagementBilingual Proficiency in English and Spanish

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Membership SalesBusiness DevelopmentSales ManagementPerformance Metrics TrackingCustomer ServicePresentation SkillsAttention to DetailField Sales ExperienceRelationship BuildingOutreach Strategy Development

Soft Skills

Communication SkillsInterpersonal SkillsRelationship-Building Skills

Tools & Technologies

CRM SystemsMicrosoft Office SuiteExcelMemberSuite

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Premium Cigar IndustryTobacco IndustrySpecialty RetailTrade AssociationsMembership-Based Organizations

About the role

Key responsibilities & impact

Recruit, retain, and grow membership across the western United States territory
Serve as the primary point of contact for existing and prospective members in the region
Develop and execute regional outreach strategies to drive membership engagement and growth
Represent the Premium Cigar Association at industry trade shows, events, and regional meetings
Collaborate with internal teams to communicate member needs, feedback, and industry trends
Maintain accurate membership records and track regional performance metrics
Educate members on association benefits, advocacy efforts, and available resources
Generate new business, manage sales pipelines, and achieve growth targets
Independently manage outreach, travel, and business development activities across a multi-state territory

Requirements

What you’ll need

Proven experience in membership development, sales, or account management
Strong relationship-building and communication skills, both verbal and written
Ability to manage a large geographic territory independently
Willingness to travel throughout the western United States as needed
Proficiency in CRM software and Microsoft Office Suite
Minimum of 2 years of experience in field sales, business development, membership sales, or territory management
Demonstrated success in generating new business, managing sales pipelines, and achieving growth targets
Exceptional interpersonal, communication, presentation, and relationship-building skills
Strong customer service skills and attention to detail
Experience using CRM systems, Microsoft Office, and Excel
Ability and willingness to travel frequently throughout the Western United States, including occasional evenings and weekends
Valid driver's license and reliable transportation
Must be at least 21 years of age
Familiarity with the premium cigar, tobacco, or specialty retail industry is a plus
Bachelor's degree in Business, Communications, or a related field preferred
Experience in the premium cigar, tobacco, wine and spirits, hospitality, or related industries preferred
Established relationships with specialty retailers, distributors, or industry professionals throughout the Western United States preferred
Experience working with trade associations or membership-based organizations preferred
Familiarity with MemberSuite or similar association management platforms preferred
Experience coordinating or participating in industry events preferred
Bilingual proficiency in English and Spanish preferred

Benefits

Comp & perks

401(k)
Opportunity for advancement
Paid time off
Training & development
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Vision insurance
Full-time and Part-time work