Senior Salesforce Business Analyst

Prenuvo

. Lead end-to-end process discovery, mapping, documentation, and optimization .

Posted 9/30/2026full-timeRemote • United StatesSenior💰 $125,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in process discovery, mapping, and optimization, particularly within Salesforce Health Cloud and Sales Cloud. Capable of driving continuous improvement initiatives and translating operational needs into scalable business solutions while collaborating effectively with diverse stakeholder groups.

Highest-signal resume keywords

Salesforce Health Cloud ExpertiseProcess Improvement AnalysisLean Methodology ImplementationHealthcare Data Standards KnowledgeCI/CD Pipeline Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process MappingFeature IdeationData ModelingFlow DesignRoot Cause AnalysisKPI DevelopmentSLA MeasurementSecurity ArchitectureNo-Code Platform CapabilitiesIntegration with External Systems

Soft Skills

CollaborationFacilitationStakeholder RepresentationPrioritizationProblem-Solving

Tools & Technologies

SalesforceGitHub ActionsCircleCIJenkins

Industry Keywords

Healthcare DataAPI StandardsHL7FHIRProcess Governance

Tech Stack

Tools & technologies

CloudJenkins

About the role

Key responsibilities & impact

Lead end-to-end process discovery, mapping, documentation, and optimization
Develop enterprise process maps and work instructions
Identify process gaps, bottlenecks, risks, and improvement opportunities
Establish process governance and standards
Collaborate with internal stakeholders, external implementation partners, and Product & Engineering teams
Engineer and deliver functionality across Salesforce Health Cloud and Sales Cloud
Manage the delivery lifecycle from feature ideation through development, production deployment, and adoption
Serve as a subject matter expert on Salesforce Health Cloud and provide guidance and best practices
Facilitate process workshops with business stakeholders
Partner with Product, Engineering, Sales, Operations, and other stakeholder groups
Translate operational needs into scalable business solutions
Drive Lean and continuous improvement initiatives
Develop KPIs and SLAs to measure process performance
Perform root cause analysis and implement corrective actions

Requirements

What you’ll need

4-5 years of experience in a role providing analysis and process improvement
Ability to facilitate collaboration across multiple teams and represent multiple stakeholders' interests
Experience delivering complex Salesforce software systems and solutions, including Flow design, data modeling, security architecture, and other no-code platform capabilities
Strong understanding of healthcare data and API standards, including HL7 and FHIR
Understanding of security and access controls, especially for health data
Experience integrating Salesforce Health Cloud with external systems
Experience migrating existing business processes to Salesforce
Ability to prioritize and understand requirements to address underlying needs
Familiarity with CI/CD pipelines such as GitHub Actions, CircleCI, and Jenkins
Must be legally authorized to work in the United States at the time of hire and must not require current or future employer visa sponsorship
Successful candidates must undergo a background check

Benefits

Comp & perks

An avenue to make a positive impact on people's lives and their health
Prenuvo provides free, whole-body scans to each team member
Growth opportunities and flexible career paths
Weekly team gatherings to connect, share, and socialize
Flexible vacation policy
401(k) retirement savings plan with pre-tax contributions; no current company matching contributions
Comprehensive health, dental, vision, and Mental Health coverage