Enterprise Systems Manager

Prescient Healthcare

. Administer and maintain Prescient's core enterprise platforms, including Salesforce, CMap, BambooHR, Sage Intacct, Concur and Boomi integration flows .

Posted 9/29/2026full-timeRemote • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering and maintaining enterprise platforms such as Salesforce and BambooHR, with a strong focus on system configuration, user access management, and process improvement. Capable of engaging stakeholders and translating business requirements into functional specifications while managing multiple priorities in a fast-paced environment.

Highest-signal resume keywords

Salesforce AdministrationSystem Implementation SupportData ManagementIntegration PlatformsReporting and Dashboard Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Systems AdministrationBusiness Systems CoordinationConfiguration ManagementUser Access ManagementProcess ImprovementData AnalysisUAT CoordinationChange ManagementIntegration ManagementProject Management

Soft Skills

Organizational SkillsClear CommunicationProactive ApproachAttention to DetailAdaptability

Tools & Technologies

SalesforceCMapBambooHRSage IntacctBoomiPower BIMuleSoftWorkatoConcurNetSuite

Certifications & Qualifications

Salesforce AdministratorITIL Foundation

Industry Keywords

Pharmaceutical ServicesLife SciencesProfessional Services

About the role

Key responsibilities & impact

Administer and maintain Prescient's core enterprise platforms, including Salesforce, CMap, BambooHR, Sage Intacct, Concur and Boomi integration flows
Manage user access, permissions, configuration changes and system health
Maintain documentation covering system configuration, integrations, business rules and standard operating procedures
Act as first point of escalation for system queries and issues
Coordinate enterprise systems programme workstreams, plans, action logs, milestones, risks and blockers
Prepare status updates, programme materials and briefing notes for steering committees and senior stakeholders
Support system implementations, configuration changes and releases from requirements through testing, training and go-live
Coordinate UAT, including test scenarios, environments, data, sessions and defect resolution
Build and maintain reports, dashboards and data extracts
Investigate data and process issues, identify root causes and implement sustainable fixes
Manage improvement backlogs and deliver system and process improvements end-to-end
Design alternatives to reduce friction, duplication, manual effort and rework
Own change management, training, user guides and process documentation
Build a network of system champions to support adoption
Explore and pilot AI and automation capabilities within the systems landscape
Engage stakeholders, translate business requirements into functional specifications and manage prioritisation transparently
Manage software vendors and implementation partners, including support cases, service levels, vendor reviews, licences and renewals
Cover operational responsibility for the enterprise systems function when the Director is unavailable, with CTO escalation support
Make day-to-day operational decisions and represent the function to internal stakeholders

Requirements

What you’ll need

Minimum 5 years experience in a systems administration, business systems, or operations coordination role
Hands-on experience with at least one major enterprise platform, such as Salesforce, CMap or Kantata, BambooHR or Workday, or Sage Intacct or NetSuite
Strong organisational skills and ability to manage multiple priorities, track tasks across complex workstreams and deliver to deadlines
Proactive, action-oriented approach
Clear, confident communication skills and ability to explain system or process topics in plain language
Comfortable working in a fast-paced, changing environment where priorities can shift and pragmatic decisions are needed
High attention to detail, particularly when managing data, configurations or programme documentation
Experience supporting a system implementation, migration or integration project is desirable
Familiarity with integration platforms or middleware such as Boomi, MuleSoft or Workato is desirable
Experience with reporting and dashboard tools such as Power BI or Salesforce reports is desirable
Knowledge of the pharmaceutical services, life sciences or professional services industry is desirable
Relevant qualifications or platform certifications, such as Salesforce Administrator or ITIL Foundation, are a plus but not required

Benefits

Comp & perks

Competitive salary and benefits package
Genuine responsibility from day one
Rapid exposure to a broad enterprise technology landscape across CRM, PSA, finance, HR and integration platforms
Clear development path with increasing operational leadership responsibility
Collaborative team and direct line of sight to senior leadership, including the CTO and Director of Enterprise Systems