Prescott's, Inc

Technician

• Troubleshoot, repair, modify, and refurbish industrial washing, sterilization, and surgical equipment and system components
• Perform preventive and corrective maintenance on equipment from multiple manufacturers, including Getinge (CASTLE), Steris (AMSCO), Consolidated, and Tuttnauer
• Service autoclaves, rack washers, tunnel washers, bottle fillers, bedding dispensers, blanket warmers, surgical lights, and surgical tables
• Conduct installations and equipment modifications
• Maintain accurate service documentation, reports, and inventory records
• Deliver exceptional customer service through proactive communication and resolution of performance issues
• Plan and manage service schedules for timely response and completion of assignments
• Communicate professionally with customers, contractors, and colleagues
• Provide on-site customer training and equipment demonstrations
• Identify opportunities for equipment upgrades, service contracts, or replacement solutions
• Use company-provided laptop, CRM, and service reporting software to submit service call reports within 24 hours
• Manage personal tools, parts, and inventory for field operations
• Ensure compliance with company safety policies and customer site protocols

Sterilizer Repair Technician