Field Service Technician

Prescott's, Inc

. Provide on-site technical support for industrial washing, sterilization, and surgical equipment .

Posted 11/11/2026full-timeFort Lauderdale • Florida • United StatesJunior💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in troubleshooting, repairing, and maintaining industrial washing, sterilization, and surgical equipment, with a strong focus on customer satisfaction and effective communication. Proficient in preventive maintenance and capable of managing service schedules while maintaining accurate inventory levels.

Highest-signal resume keywords

Industrial Washing Equipment RepairPreventive MaintenanceCustomer Relationship ManagementTechnical Troubleshooting SkillsValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingRepairPreventive MaintenanceEquipment ModificationSterilization Equipment KnowledgeElectrical Systems KnowledgePlumbing Systems KnowledgeMechanical Systems KnowledgeWindows Software ProficiencyInventory Management

Soft Skills

Interpersonal SkillsCommunication SkillsOrganizational SkillsProblem-Solving SkillsFlexibility

Industry Keywords

Getinge EquipmentSteris EquipmentCentral Processing SystemsSteam GeneratorsModular Transport SystemsService Call ReportingCustomer SatisfactionTechnical School TrainingField Service SupportSafety Training

About the role

Key responsibilities & impact

Provide on-site technical support for industrial washing, sterilization, and surgical equipment
Perform preventive maintenance, troubleshooting, repairs, equipment modifications, and installation support
Proactively communicate with customers daily and ensure customer satisfaction
Complete service call reports and administrative duties using a laptop and related software
Plan daily, weekly, and monthly schedules for optimum utilization
Submit service call reports to customers within 24 hours of service calls
Maintain accurate tool and parts inventory levels
Identify sales opportunities and recommend appropriate products and services
Identify potential new customers in the local service area
Establish and maintain effective relationships with customers, colleagues, and management
Coordinate preventive maintenance and routine service-call scheduling
Respond to routine customer and sales questions about equipment operation and performance
Provide on-site sales-team support by identifying opportunities, sizing, and utility requirements when requested
Follow customer facility policies and Washer Solutions procedures
Perform other duties as assigned

Requirements

What you’ll need

Troubleshoot, repair, modify, and rebuild/refurbish industrial washing, sterilization and surgical equipment and system components
Perform preventive and corrective maintenance on equipment from multiple manufacturers
One to three years’ experience in the repair and maintenance of Getinge (Castle) and/or Steris (AMSCO) industrial washing, sterilization and/or surgical equipment required
Minimum of one to two years’ experience in a related field of work with technical school training, or three to five years’ experience without advanced training
High school diploma or equivalent
Valid driver’s license required
Excellent interpersonal and communication skills
Strong technical and troubleshooting skills
Proficiency in computer and Windows software
Strong organization and problem-solving skills
Ability to work independently and without close supervision
Flexibility to handle multiple and changing priorities
Ability to work flexible hours and travel as required (60-90% estimated travel)
General knowledge of principles and methods of sterilization, steam generators, industrial controls, central processing systems, modular transport systems, and industrial washing equipment
Basic knowledge and experience with electrical, plumbing, and mechanical systems
Ability and willingness to travel up to 3 hours to customer sites
Ability to lift up to 50 lbs., bend, squat, sit, stand, climb, and twist
May be subject to customer drug testing, safety training, or standard operating procedure training

Benefits

Comp & perks

Highly competitive salary commensurate with experience
Medical, dental and prescription drug insurance
401 (k) participation with employer match
Paid vacation and holidays
Travel expense reimbursement
Company vehicle, if applicable
Company supplied laptop computer, cell phone and other technologies, if applicable