Field Service Technician

Prescott's, Inc

. Provide on-site technical support for industrial washing, sterilization, and surgical equipment .

Posted 10/13/2026full-timeIndianapolis • United StatesJunior💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in the repair and maintenance of industrial washing, sterilization, and surgical equipment, with strong technical troubleshooting skills and the ability to communicate effectively with customers. Proficient in managing service schedules and maintaining accurate inventory levels while ensuring customer satisfaction.

Highest-signal resume keywords

Industrial Washing Equipment RepairSterilization Equipment MaintenanceTechnical Troubleshooting SkillsCustomer Relationship ManagementPreventive Maintenance Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Mechanical Systems KnowledgeElectrical Systems KnowledgePlumbing Systems KnowledgePreventive MaintenanceService Call ReportingEquipment Installation SupportTechnical School TrainingWindows Software ProficiencyProblem-Solving SkillsAbility to Lift 50 lbs

Soft Skills

Excellent Interpersonal SkillsStrong Communication SkillsOrganizational SkillsFlexibility to Handle PrioritiesAbility to Work Independently

Tools & Technologies

Laptop ComputersService Administration Software

Certifications & Qualifications

High School Diploma or EquivalentValid Driver’s License

Industry Keywords

Getinge EquipmentSteris EquipmentSurgical EquipmentSterilization PrinciplesCentral Processing SystemsIndustrial ControlsModular Transport Systems

About the role

Key responsibilities & impact

Provide on-site technical support for industrial washing, sterilization, and surgical equipment
Troubleshoot, repair, modify, and rebuild/refurbish equipment and system components
Perform preventive and corrective maintenance on equipment from multiple manufacturers
Provide installation support
Communicate proactively with customers daily to ensure customer satisfaction
Plan daily, weekly, and monthly schedules for optimum utilization
Complete service call reports and submit them to customers within 24 hours of service calls
Maintain accurate tool and parts inventory levels
Use laptop computers and related software for service administration and paperwork
Identify sales opportunities and recommend appropriate products and services
Identify potential new customers in the local service area
Establish and maintain relationships with customers, colleagues, and management
Communicate with customers regarding preventive maintenance and routine service-call scheduling
Respond to routine customer and sales questions about equipment operation and performance
Provide on-site support to the sales team by identifying opportunities, sizing, and utility requirements when requested
Follow customer facility policies and protocols and Washer Solutions policies and procedures
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent
Valid driver’s license required
Completion of mechanical, electrical, or electronic technical school training preferred
Minimum of one to two years’ experience in a related field of work with technical school training, or three to five years’ experience without advanced training
One to three years’ experience in the repair and maintenance of Getinge (Castle) and/or Steris (AMSCO) industrial washing, sterilization and/or surgical equipment required
Excellent interpersonal and communication skills
Strong technical and troubleshooting skills
Proficiency in computer and Windows software
Strong organization and problem-solving skills
Ability to work independently and without close supervision
Flexibility to handle multiple and changing priorities
Ability to work flexible hours and travel as required (60–90% estimated travel)
General knowledge of principles and methods of sterilization, steam generators, industrial controls, central processing systems, modular transport systems, and industrial washing equipment
Basic knowledge and experience with electrical, plumbing, and mechanical systems
Ability and willingness to travel up to 3 hours to customer sites
Ability to lift up to 50 lbs., bend, squat, sit, stand, climb, and twist
May be subject to customer drug testing, customer-specific safety training, or customer standard operating procedure training

Benefits

Comp & perks

Paid time off
Healthcare insurance (medical, dental, and vision coverage)
Accident insurance
Critical illness insurance
Hospital indemnity insurance
Short-term disability (employee paid)
Long-term disability (employer paid)
401(k) plan with company matching
Continuous learning and development opportunities, including training, workshops, and certifications
Fun and inclusive work environment that celebrates diversity and fosters growth
Paid vacation and holidays
Travel expense reimbursement
Company vehicle, if applicable
Company-supplied laptop computer, cell phone, and other technologies, if applicable
Highly competitive salary commensurate with experience