Inside Sales – Contract Support Specialist

Prescott's, Inc

. Manage a high volume of incoming leads and convert them into sales opportunities .

Posted 11/6/2026full-timeMonument • Colorado • United StatesJunior💰 $37,440 - $45,760 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing high volumes of leads and converting them into sales opportunities while maintaining exceptional customer service. Proficient in utilizing NetSuite CRM for tracking sales activities and nurturing customer relationships to drive repeat business.

Highest-signal resume keywords

Inside Sales ExperienceConsultative Selling ApproachNetSuite CRM ProficiencyCustomer Relationship ManagementSales Target Achievement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Lead ManagementSales ForecastingSales ReportingCustomer Needs AssessmentSales Strategy Development

Soft Skills

Strong Phone PresenceCustomer EngagementRelationship BuildingEffective CommunicationProblem Resolution

Tools & Technologies

NetSuite

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Healthcare IndustryMedical Device IndustrySales MotionsCustomer Service

About the role

Key responsibilities & impact

Manage a high volume of incoming leads and convert them into sales opportunities
Communicate with potential customers via cold calling, email, and online chat to understand their needs and recommend suitable products
Utilize a consultative selling approach to educate customers on the benefits and features of products and services
Track and manage leads, pipeline, and sales activities using NetSuite CRM software
Nurture relationships with existing and previous customers to generate repeat business and upsell opportunities
Ensure customer satisfaction through ongoing communication and relationship management; resolve post-sale issues
Maintain detailed reports of sales activities including calls, orders, sales, lost business, and customer or vendor relationship problems
Provide periodic territory sales forecasts
Collaborate with the sales team to develop and implement effective sales strategies and achieve sales targets
Provide exceptional customer service and support throughout the sales process
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or GED required
Minimum of 1-2+ years of experience in inside sales or a customer service role
Proven track record of meeting or exceeding sales targets
Strong phone presence and ability to engage customers and build rapport
Ability to quickly understand customer needs and recommend appropriate solutions
Understanding of marketing and sales motions
Eligible to work in the United States
Experience working with NetSuite is a plus
Familiarity with the healthcare or medical device industry is a plus
Prior experience working with field sales reps and cross-functional business units is a plus

Benefits

Comp & perks

Paid time off
Healthcare insurance (medical dental, and vision coverage)
Accident insurance, critical illness, and hospital indemnity insurance
Short term (employee paid) and long-term disability (employer paid)
401K plan with company matching
Continuous learning and development - offering opportunities for training, workshops, and certifications
Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive