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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing international quoting processes, ensuring compliance with global trade regulations, and maintaining accurate records in Salesforce. Proficient in logistics operations, including handling hazardous materials and navigating U.S. export regulations.
Highest-signal resume keywords
Global Logistics ExperienceU.S. Export Regulations KnowledgeHazardous Materials HandlingSalesforce ProficiencyData Analysis and Problem Resolution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
International ShippingCustoms DocumentationHTS ClassificationINCOTERMSFreight ForwardingRegulatory ComplianceQuote ManagementData TrackingSupply Chain OperationsLogistics Analysis
Soft Skills
Problem-SolvingStakeholder ManagementIndependent WorkHigh-Pressure Situation HandlingCommunication
Tools & Technologies
SalesforceMicrosoft Office SuiteCisco CCW Platform
Industry Keywords
IATAIMDGDOTVATImport/Export DocumentationGlobal Trade RegulationsCross-Border RegistrationOperational EnvironmentShipping RegulationsCustoms Brokers
About the role
Key responsibilities & impact- Manage in-country quoting for international hardware, software, and services orders across 90+ countries
- Process incoming in-country quote requests and gather order and shipment details
- Route requests to appropriate in-country partners or distributors
- Manage relationships with international partners and distributors and escalate issues as needed
- Draft and send quote requests and liaise with internal account teams, OEMs, and customers
- Track quote turnaround targets and follow up on outstanding requests
- Maintain accurate quote, pricing, partner response, and case-status records in Salesforce and supporting trackers
- Identify and resolve discrepancies involving pricing, tax treatment, and customs documentation
- Apply country-specific tax, import/export, and local partner requirements
- Follow OEM registration and qualification processes, including Dell Cross-Border registration
- Stay current on global trade regulations and adapt quoting practices
- Assist with reviewing global sourcing orders for internal approvals
Requirements
What you’ll need- Experience handling hazardous materials and lithium battery shipments (IATA/IMDG/DOT)
- 3+ years of experience in global logistics, international shipping, supply chain operations, or related analytical roles
- Strong working knowledge of U.S. export regulations (EAR, ITAR as applicable), customs documentation, HTS classification, and INCOTERMS
- Hands-on experience tracking international shipments and working with freight forwarders and customs brokers
- Exposure to duties, VAT, import/export documentation, and regulatory considerations
- Experience supporting multiple stakeholders in a fast-paced operational environment
- Ability to analyze data, identify issues, and resolve execution-level problems efficiently
- Bachelor’s degree or equivalent combination of education, experience, and/or military service
- 1–3 years’ experience working in logistics or global business
- Familiarity with Salesforce a plus
- Familiarity with Cisco’s CCW platform a plus
- Ability to handle high-pressure situations as a frontline problem-solver
- Ability to work independently with little supervision
- Proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook
Benefits
Comp & perks- Equal Opportunity Employer and commitment to diversity, equity, and inclusion
- Reasonable accommodations for individuals with disabilities
- Opportunity to work with AI-driven analytics, cloud solutions, cybersecurity, digital transformation, and cloud computing
- Remote work opportunity
