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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing international quoting processes, ensuring compliance with global trade regulations, and maintaining strong partner relationships. Proficient in analyzing logistics data and resolving discrepancies in pricing and documentation.
Highest-signal resume keywords
Global Logistics ExperienceU.S. Export Regulations KnowledgeHazardous Materials HandlingSalesforce FamiliarityData Analysis Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
International ShippingCustoms DocumentationHTS ClassificationINCOTERMSFreight ForwardingRegulatory ComplianceQuote ManagementOrder ProcessingTax Treatment KnowledgeSupply Chain Operations
Soft Skills
Problem-SolvingStakeholder ManagementIndependent WorkHigh-Pressure Situation HandlingCommunication Skills
Tools & Technologies
SalesforceMicrosoft Office SuiteCisco CCW Platform
Industry Keywords
IATAIMDGDOTVATImport/Export DocumentationGlobal Trade RegulationsLogisticsSupply ChainOperational EnvironmentMilitary Service
About the role
Key responsibilities & impact- Manage in-country quoting for international hardware, software, and services orders
- Process incoming in-country quote requests and gather order and shipment details
- Route quote requests to appropriate in-country partners or distributors
- Serve as point of contact for international partners and distributors
- Maintain partner relationships and escalate issues as needed
- Draft and send quote requests and liaise with internal account teams, OEMs, and customers
- Provide status updates and resolve questions
- Monitor quote requests against turnaround targets and follow up on outstanding requests
- Maintain accurate quote, pricing, partner response, and case-status records in Salesforce and supporting trackers
- Identify and resolve discrepancies involving pricing, tax treatment, and customs documentation
- Apply country-specific tax, import/export, and local partner requirements
- Follow OEM registration and qualification processes, including Dell Cross-Border registration
- Stay current on global trade regulations and adapt quoting practices
- Assist with reviewing global sourcing orders for internal approvals
Requirements
What you’ll need- Experience handling hazardous materials and lithium battery shipments (IATA/IMDG/DOT)
- 3+ years of experience in global logistics, international shipping, supply chain operations, or related analytical roles
- Strong working knowledge of U.S. export regulations (EAR, ITAR as applicable), customs documentation, HTS classification, and INCOTERMS
- Hands-on experience tracking international shipments and working with freight forwarders and customs brokers
- Exposure to duties, VAT, import/export documentation, and regulatory requirements
- Experience supporting multiple stakeholders in a fast-paced operational environment
- Ability to analyze data, identify issues, and resolve execution-level problems efficiently
- Bachelor's degree or equivalent combination of education, experience, and/or military service
- 1-3 years' experience working in logistics or global business
- Familiarity with Salesforce a plus
- Familiarity with Cisco's CCW platform a plus
- Ability to handle high-pressure situations as a frontline problem-solver
- Ability to work independently with little supervision
- Proficiency with Microsoft Office suite, including Word, PowerPoint, Excel, and Outlook
Benefits
Comp & perks- Remote opportunity
- Eastern Standard Time zone preferred
- Equal Opportunity Employer
- Reasonable accommodations for individuals with disabilities
- Protected veteran priority referral consideration