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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in AWS EUC solutions, particularly with WorkSpaces Personal and Applications, along with strong consulting and presales capabilities. Proficient in delivering technical presentations, developing proposals, and managing client relationships while ensuring adherence to SLAs and customer satisfaction.
Highest-signal resume keywords
AWS EUC Solutions ExperienceCitrix DaaS KnowledgeTechnical Presentation SkillsConsulting and Presales ExperienceEUC Architecture Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AWS WorkSpacesCitrix CoreHorizon CloudMicrosoft AVDEUC ArchitectureVirtual ApplicationsDocumentation SkillsProposal DevelopmentRFP/RFQ ResponseSLA Adherence
Soft Skills
Excellent Communication SkillsTeam LeadershipProblem-Solving SkillsCustomer Satisfaction FocusAbility to Work with Minimal Direction
Tools & Technologies
Citrix DaaSNetScalerOmnissa/HorizonWorkspace ONENexthinkControlUpLiquidwareFSLogixVDI Monitoring SolutionsAWS ProServe
Certifications & Qualifications
AWS Technology CertificationsCitrix CertificationsAVD Certifications
Industry Keywords
EUC EcosystemInfrastructure IssuesClient EnvironmentsMigration/Replatform ExperienceThird-Party Offerings
Tech Stack
Tools & technologiesAWSAzureCitrixCloudVMware
About the role
Key responsibilities & impact- Enable account teams on Modern Platforms EUC strategy
- Meet with clients to develop statements of work, bills of materials, and presentations
- Support customer and vendor planning and development
- Participate in customer meetings as part of the sales and technical team
- Collect business and technical requirements
- Drive whiteboard conversations
- Deliver technical presentations and product demonstrations
- Support proof-of-concept efforts and create bills of materials
- Create and deliver proposals
- Assist the Consulting Engineer team with project delivery
- Provide daily work direction to the solutions architect vertical
- Serve as the primary escalation path for solutions architects and clients
- Engage upper management when necessary
- Assist with pre- and post-sales calls, including IKO and EKO meetings
- Provide regular status updates to engineering managers regarding issues, impediments, escalations, and resource needs
- Identify areas for improvement and influence training and validation of new processes
- Help develop new products and solutions
- Attend client meetings to review high-priority infrastructure issues and provide or accept guidance
- Maintain familiarity with client environments and infrastructure
- Provide management feedback on process improvements and areas of concern
- Perform other duties as assigned
Requirements
What you’ll need- 7+ years of AWS EUC solutions experience, specifically WorkSpaces Personal and WorkSpaces Applications, including migration/replatform experience
- Knowledge of AWS Core third-party offerings, including Citrix Core on CMI and Horizon on Core V1
- General knowledge of major EUC products and solutions, including Citrix DaaS, NetScaler, Microsoft AVD/Nerdio, Omnissa/Horizon 8, Horizon Cloud, and Workspace ONE
- Previous consulting and presales experience
- Excellent written and verbal communication skills
- Ability to present solutions to customers, respond to RFPs/RFQs, and develop strong written proposals
- Strong adherence to SLAs and commitment to customer satisfaction
- Excellent documentation and standardization skills
- Experience working with AWS ProServe Citrix, AWS, AVD, and Omnissa/Horizon technology certifications desired
- Additional experience with EUC providers such as VMware, AWS, and Microsoft desired
- 3–5 years of experience with EUC vendors/tools such as IGEL, Nexthink, ControlUp, IslandIO, Liquidware, FSLogix, and VDI monitoring solutions
- Experience acting in a similar team lead capacity or management role
- Bachelor's degree or equivalent experience and/or military experience
- 7+ years of delivery and architecture experience with Citrix and the EUC ecosystem
- 5+ years of experience with one or more EUC architectures, including virtual applications and desktops, VMware Horizon, Horizon Cloud, NetScaler, Citrix Cloud, AVD, Azure, and/or AWS WorkSpaces
- Ability to work with minimal direction in a team environment
- Ability to travel occasionally
- Based in the United States
Benefits
Comp & perks- Occasional travel associated with the remote position
- Equal opportunity employment
- Reasonable accommodations for individuals with disabilities
- Priority consideration/referrals for protected veterans