Team Lead, Collections

Presidio

. Oversee collection of all leasing/third-party bill-to-customer cards .

Posted 10/27/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in accounts receivable management, including developing collection strategies, mentoring staff, and analyzing delinquent accounts. Proficient in communication and compliance with federal regulations while maintaining strong customer relationships.

Highest-signal resume keywords

Accounts Receivable ManagementCollection Strategy DevelopmentAnalytical SkillsMicrosoft Office ProficiencyERP Systems Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReceivableCollection StrategiesAnalytical SkillsProblem-SolvingPerformance EvaluationsPolicy ReviewRisk AnalysisReport PreparationCustomer CommunicationDelinquent Account Management

Soft Skills

MentoringCoachingCommunication SkillsCustomer Relationship ManagementTeam Leadership

Tools & Technologies

Microsoft Office SuiteERP SystemsGreat Plains

Industry Keywords

Federal RegulationsAccounts Receivable ComplianceCollections GoalsCustomer CommunicationDelinquent Accounts

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Oversee collection of all leasing/third-party bill-to-customer cards
Track, distribute, and review Auditor samples and selections
Collect all receivables due to the Company
Develop effective collection strategies with management and continuously evolve the collection process
Mentor and coach Accounts Receivable analysts
Review policy and procedure documents to ensure they are current
Contact delinquent customers based on the monthly aging
Manage 3-5 Collectors who report directly to the role
Resolve internal and external customer collection issues in a timely manner
Review risk factors and take appropriate action
Prepare reports by collecting and summarizing account information and trends
Analyze delinquent accounts and prepare reports on highest-risk accounts with recommendations for resolution
Supervise, coach, and train staff, including conducting performance evaluations and ensuring compliance with department policies and procedures
Perform other duties as assigned

Requirements

What you’ll need

BA/BS degree in Business Administration/Management, Accounting, or related degree required
Minimum of 3-5 years of progressively responsible experience in accounts receivable
Experience hitting collections goals while maintaining strong customer relationships
Proficiency in written, oral, and reading communication skills
Proficiency in Microsoft Office suite, including Word, Excel, and PowerPoint
Experience with ERP systems required
Great Plains experience preferred
Demonstrated analytical and problem-solving skills
Ability to communicate with customers and vendors via phone, email, fax, or regular mail
Knowledge of federal regulations

Benefits

Comp & perks

Equal Opportunity Employer
Reasonable accommodations for individuals with disabilities
Inclusive workplace committed to hiring people from all backgrounds, including underrepresented and marginalized communities
Priority referrals for protected veterans
Rolling-basis application acceptance