Clinical Application Specialist

Prista Corporation

. Lead implementation of ActionCue CI for new clients, ensuring timely and effective onboarding .

Posted 10/2/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare quality and risk management, with a strong focus on regulatory compliance and patient safety. Proficient in client onboarding, training, and support within healthcare IT systems.

Highest-signal resume keywords

Healthcare Quality ManagementRegulatory ComplianceQuality Assessment and Performance Improvement (QAPI)Client OnboardingHealthcare IT Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical ExperienceProject CoordinationWorkflow ConfigurationTroubleshootingDocumentation

Soft Skills

Critical ThinkingProblem-SolvingCommunicationTeam-OrientedProactive Mindset

Tools & Technologies

Microsoft OfficeHealthcare IT Systems

Certifications & Qualifications

CPHQCPHRM

Industry Keywords

Healthcare RegulationsAccreditation StandardsCMSThe Joint CommissionDNVPatient SafetyQuality Metrics

About the role

Key responsibilities & impact

Lead implementation of ActionCue CI for new clients, ensuring timely and effective onboarding
Conduct audits of client instances and resolve findings to support continuous improvement
Develop and maintain implementation plans, coordinate client and internal milestones, and document progress in project plans
Deliver ongoing client training and education to improve proficiency, product adoption, and client experience
Provide front-line help desk support, troubleshooting and resolving user issues
Follow privacy, security, and organizational requirements when accessing client systems and handling client information
Develop and maintain ActionCue CI user guides and other client-facing resources
Document support issues, troubleshooting steps, resolutions, and client communications; identify when escalation is required
Maintain and update internal training documentation
Collaborate with product teams to represent customer needs
Participate in special projects and cross-functional initiatives as needed

Requirements

What you’ll need

5+ years of relevant clinical experience
Degree in Nursing or a related clinical field, or equivalent experience
Working knowledge of healthcare regulations and accreditation standards, including CMS, The Joint Commission, and DNV requirements relevant to quality, risk, patient safety, and performance improvement
Strong background in healthcare quality and risk management
Demonstrated experience applying quality assessment and performance improvement (QAPI), regulatory compliance, and clinical risk management principles in healthcare settings
Strong understanding of patient safety and quality metrics
Experience training and educating healthcare professionals on quality and risk-related topics
Certification in healthcare quality or risk management (e.g., CPHQ, CPHRM) is a plus
Experience supporting software implementation, client onboarding, project coordination, or workflow configuration in a healthcare environment is preferred
Excellent critical thinking and problem-solving skills
Strong communication abilities
Ability to manage multiple priorities
Proficient with healthcare IT systems and Microsoft Office
Team-oriented with proactive mindset

Benefits

Comp & perks

Occasional travel (less than 10%) may be required based on client implementation, training, or business needs