Surgical Coordinator

PRM

. Schedule outpatient medical procedures for patients with the appropriate provider and time/location slot .

Posted 11/10/2026full-timeChicago • Illinois • United StatesJuniorMid-Level💰 $24 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in outpatient surgery scheduling, including patient communication, insurance verification, and pre-operative education. Proficient in maintaining surgical schedules and achieving key performance indicators while providing exceptional patient service.

Highest-signal resume keywords

Surgery Scheduling ExperienceInsurance VerificationPatient CommunicationOrganizational SkillsEClinical Works RCM Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Surgery SchedulingCoding Guidelines KnowledgeReimbursement Schemes KnowledgePre-Operative EducationAnalytical Skills

Soft Skills

Exceptional CommunicationCan-Do AttitudeAbility to Work IndependentlyTeam CollaborationOrganizational Skills

Tools & Technologies

EClinical Works

Industry Keywords

Outpatient ProceduresPatient CareReferral ManagementSurgical PaperworkHealthcare Networks

About the role

Key responsibilities & impact

Schedule outpatient medical procedures for patients with the appropriate provider and time/location slot
Request pre-operative clearances from PCP offices
Submit bookings/orders to outpatient surgical centers
Provide patients with surgical paperwork, including consents, drop instructions, pre/post-operative instructions, and financial responsibility information
Provide accurate information regarding test preparations, scheduled arrival times, and other directional information
Respond to patient questions and provide pre-operative education while maintaining confidentiality
Deliver a high level of patient service and experience
Maintain surgical schedules and achieve company-set key performance indicators
Notify patients of scheduled appointments
Verify insurance and obtain required authorizations
Prepare physician paperwork for surgery
Send booking sheets, insurance information, prior authorizations, and pre-op/medical clearance to surgical facilities
Answer telephone inquiries from patients and primary care physicians concerning surgery and related concerns
Support surgeons in building and maintaining referral relationships with OB/GYNs, PCPs, pain management specialists, physical therapists, and fertility clinics
Coordinate office visits and lunches for local offices
Track referral patterns and generate reports for strategic outreach
Follow up with prospective patients and referring providers to encourage continuity of care and promote surgical treatment options
Collaborate with growth and operations teams on local campaigns to increase surgical volume
Liaise with local healthcare networks to strengthen PRM’s reputation and community reach
Monitor patient inquiries, cancellations, and referral conversions to provide actionable insights

Requirements

What you’ll need

High School Diploma or Equivalent
2-4 Years full-time surgery scheduling experience
Willing and able to follow directions and adhere to priorities
Must have a can-do, will-do attitude
Superior knowledge of coding guidelines and reimbursement schemes
Must have exceptional organizational and computer skills
Conversational knowledge of medical terminology, acronyms, techniques
Excellent written and oral communication
Solid analytical skills
Ability to work independently and with a team
Preferred: 3 years eClinical Works RCM experience in patient account and denial management