Director of Business Technology, AI

Proactive Technology Management

. Evaluate existing workflows and business operations to identify opportunities for AI implementation, automation, and process improvement .

Posted 11/10/2026full-timeUnited StatesLead💰 $100,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in implementing AI solutions and optimizing Salesforce administration to enhance business operations while ensuring HIPAA compliance and data security. Proven ability to analyze data and provide actionable insights through effective reporting and dashboards.

Highest-signal resume keywords

AI Solutions ImplementationSalesforce AdministrationData AnalyticsHIPAA ComplianceProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI ImplementationSalesforce WorkflowsSalesforce ReportingSalesforce IntegrationsProcess ImprovementData AnalysisCybersecurityAutomationTechnology ConsultingBusiness Systems Management

Soft Skills

Problem-SolvingCommunicationCollaborationLeadershipProject Management

Tools & Technologies

SalesforceCRM SystemsAI ToolsBusiness Intelligence SoftwareCybersecurity Tools

Certifications & Qualifications

Salesforce Administrator Certification

Industry Keywords

HealthcareHIPAA-Regulated IndustriesHealth InsuranceEmployee BenefitsMedicare

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Evaluate existing workflows and business operations to identify opportunities for AI implementation, automation, and process improvement
Develop and implement AI solutions that improve efficiency, reduce manual processes, and support business growth
Collaborate with leadership and employees to understand operational challenges and introduce practical technology-driven improvements
Ensure AI initiatives maintain HIPAA compliance, data privacy, and information security standards
Oversee Salesforce administration, including user management, permissions, configurations, and ongoing system maintenance
Optimize Salesforce workflows, automation, reporting, and integrations
Analyze CRM data and develop reports and dashboards that provide meaningful business insights
Identify opportunities to better leverage Salesforce and integrate it with AI tools and other business applications
Oversee internal IT operations supporting employees across multiple offices and remote environments
Serve as a strategic technology advisor, recommending improvements to existing systems, infrastructure, and processes
Coordinate IT support, technology vendors, cybersecurity initiatives, and system upgrades
Ensure reliable, secure technology operations while supporting the organization's evolving business needs

Requirements

What you’ll need

Proven experience implementing AI solutions, automation, or technology-driven business improvements
Strong hands-on Salesforce administration experience, including workflows, reporting, integrations, and system optimization
Background in IT leadership, technology consulting, or business systems management
Strong understanding of data analytics, business process improvement, cybersecurity, and HIPAA compliance
Excellent problem-solving, communication, and project management skills, with the ability to translate business needs into practical technology solutions
Experience within health insurance, employee benefits, Medicare, healthcare, or other HIPAA-regulated industries (preferred)
Experience implementing AI solutions in environments handling protected health information (PHI) (preferred)
Salesforce Administrator certification or advanced experience with Salesforce Flow, integrations, and automation (preferred)
Background in digital transformation, technology consulting, or business intelligence (preferred)

Benefits

Comp & perks

Full Medical Benefits
2 Weeks Paid Vacation
Full Time
Dental & vision insurance
401(k) contributions
7 Fridays off between Memorial Day and Labor Day