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ProcedureFlow

Sales Development Representative

ProcedureFlow

. Make high-volume outbound calls daily as the primary prospecting method .

Posted 10/1/2026full-timeRemote • CanadaJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in outbound sales strategies, leveraging AI for account research, message personalization, and workflow optimization. Proficient in managing high-volume outreach and engaging with senior-level decision-makers across various industries.

Highest-signal resume keywords
Outbound Sales ExperienceAI Utilization in SalesSalesforce CRM ProficiencyCold Calling SkillsHealthcare Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Outbound SalesAI ResearchMessage PersonalizationLead QualificationAccount PrioritizationSequence PlanningPerformance Data AnalysisCRM LoggingSales Outreach CoordinationWorkflow Improvement
Soft Skills
Clear CommunicationOrganizational SkillsDisciplineAdaptabilityAccountability
Tools & Technologies
SalesforceSalesloftOutreachLinkedIn Sales NavigatorAI Tools
Industry Keywords
HealthcareGovernmentUtilitiesFinancial ServicesProspecting

About the role

Key responsibilities & impact
  • Make high-volume outbound calls daily as the primary prospecting method
  • Use AI and trusted data sources to research target accounts, identify business signals, and personalise outreach
  • Use AI to orchestrate outbound workflows including account selection, contact prioritisation, message development, sequence planning, and follow-up
  • Review and refine AI-generated research and messaging for accuracy, relevance, brand voice, and natural human tone
  • Book qualified meetings with senior and director-level contacts
  • Execute coordinated outreach across phone, email, and LinkedIn
  • Manage and maintain an organised prospect list for ongoing outbound campaigns
  • Qualify inbound leads from marketing, events, and campaigns
  • Test prompts, messaging approaches, and workflows and use performance data to improve outbound activity
  • Log activity, lead data, and next steps accurately in the CRM
  • Collaborate with sales and marketing on messaging, ICP, and campaign priorities
  • Learn and communicate the Procedureflow value proposition clearly and confidently

Requirements

What you’ll need
  • 1 or more years of experience in an SDR, BDR, or outbound sales role
  • Comfortable using AI as a daily sales tool; able to give it clear instructions, assess output critically, and improve the result
  • Understands that AI should support thoughtful prospecting rather than create generic, high-volume outreach
  • Comfortable making cold calls every day
  • Comfortable speaking with senior executives and director- and VP-level decision-makers
  • Organised, disciplined, and able to manage a high volume of activity
  • Experience using Salesforce CRM or a comparable platform
  • Clear communication skills; concise, relevant emails and LinkedIn messages
  • Thrives in a fast-moving environment and is accountable to targets
  • Experience selling into or prospecting within healthcare, government, utilities, or financial services
  • Familiarity with outbound sequencing tools such as Salesloft or Outreach
  • Understanding of AI, knowledge management, or contact centre technology
  • Experience with LinkedIn Sales Navigator
  • Hands-on experience using AI for account research, list prioritisation, message personalisation, sequence planning, or reply analysis
  • Experience improving or documenting AI-assisted outbound workflows for a sales team
  • Canadian citizen or permanent resident of Canada with a valid Canadian work permit
  • Reliable internet connection and safe, ergonomic home office setup
  • A degree or diploma in Business, Marketing, or a related field is an asset; equivalent practical experience is equally valued

Benefits

Comp & perks
  • Benefits From Day One - and we cover the health & dental premiums
  • Paternal Leave Top-Up
  • Retirement Savings - employer matching up to 4%
  • Employee Stock Options
  • Home Office Equipment – laptop, monitor, mouse and keyboard are all included.
  • Positive Team Culture - we work hard but we also have a lot of fun together!