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Implementation Consultant
Procentia - Pensions Software Solutions. Configure all aspects of the IntelliPen administration system to meet client requirements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in configuring and customizing software systems, particularly in pensions or financial services, while effectively communicating with clients to gather requirements and provide training. Proficient in managing databases and utilizing Microsoft tools to support software implementation and documentation.
Highest-signal resume keywords
Software ConfigurationPensions Software DevelopmentMicrosoft SQL Server Management StudioT-SQLClient Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software ImplementationData MaintenanceBenefit CalculationsData MigrationWorkflow ConfigurationExcel MacrosNumeracy
Soft Skills
AdaptabilityOrganizational SkillsConsultative ApproachReliabilityCommunication Skills
Tools & Technologies
IntelliPenMicrosoft Full Suite
Industry Keywords
Financial ServicesPensionsBusiness ProcessesClient Documentation
Tech Stack
Tools & technologiesMS SQL ServerSQL
About the role
Key responsibilities & impact- Configure all aspects of the IntelliPen administration system to meet client requirements
- Configure workflows, data maintenance screens, interfaces with other systems, pensioner payroll, data migrations, reports and benefit calculations
- Meet with clients to gather requirements
- Communicate with clients throughout software customisation to obtain feedback and approval
- Customise software systems according to client needs and specifications
- Educate clients on IntelliPen and customised system features
- Engage with the training team when required
- Create client and internal documentation
- Support software release and upgrade processes when required
- Build credibility with internal and external clients
- Report to a Team Leader and collaborate with colleagues across the business
Requirements
What you’ll need- Experience in implementing software systems
- Adaptable and agile
- Responsible and reliable professional with a consultative approach
- Understanding of business processes and workflows
- Ability to learn new technologies quickly
- Ability to prioritise, meet deadlines and deliver rapid outcomes
- Confidence to adapt and learn new programmes and systems
- Excellent verbal, written communication and organisational skills
- High degree of numeracy
- Experience configuring or developing pensions or financial services software
- Microsoft full suite proficiency
- Experience managing databases using Microsoft SQL Server Management Studio
- Experience of T-SQL
- Alternative programming knowledge, including Excel macros or similar
Benefits
Comp & perks- 25 days holiday plus public holidays, increasing with length of service up to 28 days
- Carry over of up to 1 week of holiday
- Buying and selling holiday, up to 1 week
- Volunteer day
- 5% employer contribution pension
- Life Assurance
- Private Medical Insurance
- Employee Assistance Programme (EAP)
- Health care cash plan
- Tusker Electric Car Leasing scheme