Customer Success Engineer I, French Speaking

Procore

. Leverage customer analytics, usage metrics, and industry best practices to provide actionable recommendations that maximize platform ROI and operational improvement .

Posted 11/4/2026full-timeRemote • Texas • United StatesJunior💰 $67,840 - $93,280 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer analytics and platform capabilities to drive operational improvements and maximize ROI. Proficient in providing technical guidance and tailored solutions while effectively collaborating across departments to enhance customer engagement.

Highest-signal resume keywords

Fluency In FrenchCustomer Success ExperienceAnalytical And Problem-Solving SkillsUnderstanding Of Platform ArchitecturesBachelor's Degree In Construction Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer AnalyticsTechnical Pre-SalesSolutions ConsultingProject WorkflowsBidding ProcessesRequests For Information (RFIs)SchedulingCloud CapabilitiesTechnical DemonstrationsOperational Improvement

Soft Skills

Exceptional Written CommunicationVerbal Presentation SkillsVirtual Presentation SkillsMentoringCollaboration

Industry Keywords

Construction SectorCustomer Engagement StandardsPlatform RoadmapsSoftware AdoptionIndustry Best Practices

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Leverage customer analytics, usage metrics, and industry best practices to provide actionable recommendations that maximize platform ROI and operational improvement
Architect and present value-focused solutions addressing customer business challenges and accelerating software adoption
Keep customer leadership informed about platform roadmaps and new feature releases
Serve as a technical advisor for complex technical needs and escalations and provide feedback to the product team
Lead tailored product demonstrations and coordinate internal and external technical resources to resolve customer needs
Maintain expertise in platform capabilities, service offerings, and evolving industry standards
Support and mentor team members and collaborate across the organization to refine processes and improve customer engagement standards
Conduct on-site customer consultations and participate in industry events
Report to the Manager, Customer Success

Requirements

What you’ll need

Fluency in French (both verbal and written), subject to language verification
1+ years of direct experience within the construction sector
Solid understanding of industry sectors and project workflows, including bidding, Requests for Information (RFIs), and scheduling
Proven track record in customer-facing technical roles, such as Customer Success, Technical Pre-Sales, or Solutions Consulting
Exceptional written, verbal, and virtual presentation skills
Strong analytical and problem-solving capabilities
Ability to understand platform architectures and cloud capabilities and adapt to emerging technologies
Ability to partner effectively across Sales, Product, and other internal departments
Bachelor’s degree in Construction Management, Civil Engineering, Mechanical Engineering, Information Systems, Computer Science, or equivalent education level / experience
Ability to travel up to 50% domestically and internationally

Benefits

Comp & perks

Equity Compensation eligibility
Bonus Incentive Compensation eligibility
Remote work arrangement
Travel to industry events and customer consultations