Renewals Manager, SMB – Emerging

Procore

. Oversee all assigned contract renewals to ensure timely and accurate execution .

Posted 9/23/2026full-timeUnited StatesJunior💰 $27 - $37 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in B2B sales and account management, particularly within the SaaS and construction industries. Proficient in utilizing Salesforce.com for account management and opportunity tracking while maintaining strong customer relationships.

Highest-signal resume keywords

B2B Sales ExperienceAccount ManagementSalesforce.com ProficiencyContract ManagementCustomer Relationship Building

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

B2B SalesAccount ManagementContract Renewal ManagementQuote CreationSales Forecasting

Soft Skills

Strong Work EthicEffective CommunicationNegotiation SkillsResilienceAdaptability

Tools & Technologies

Salesforce.comMicrosoft OfficeOnline Collaboration Tools

Industry Keywords

SaaSConstruction IndustryCustomer SatisfactionUpsellingSales Management

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Oversee all assigned contract renewals to ensure timely and accurate execution
Proactively engage with customers well in advance of their renewal date to understand their satisfaction, usage, and future needs
Manage and maintain accurate accounts and opportunities within Salesforce.com
Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested
Conduct daily pre-call research and planning to make a high volume of calls per day
Identify potential upgrade and/or expansion opportunities and partner with upsell reps
Own contract processes, including quote creation, sending of order forms, and tracking signature progress
Achieve or exceed monthly and quarterly targets
Obtain repeat business, referrals, and references by applying an understanding of the unique requirements of your customers
Sell Procore’s project management tool for the construction industry to small and medium business accounts
Report to the Manager, SMB Markets

Requirements

What you’ll need

Bachelor’s degree preferred, or equivalent work experience
1+ years of demonstrated B2B sales, account management, preferably in SaaS
Strong work ethic and a desire to win
Proven ability to communicate effectively via telephone and email with customers
Highly skilled at building and maintaining strong rapport with customers
Skilled negotiator
Ability and resilience to work in a fast-paced sales environment
Self-aware, reflective, and able to digest feedback critically and adapt to overcome challenges
Experience with CRM and opportunity management systems, preferably Salesforce.com
Proficiency with Microsoft Office products and online collaboration tools
Familiarity with the construction or SaaS industry is a plus

Benefits

Comp & perks

Equity Compensation eligibility
Bonus Incentive Compensation eligibility