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Field Service Technician – Entry Level
Procter & Gamble. Install, troubleshoot, repair, and maintain chemical dispensing equipment and other equipment used in commercial foodservice or laundry operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in troubleshooting and maintaining chemical dispensing equipment, with a strong focus on customer service and retention. Capable of performing physically demanding tasks and operating technology for data management.
Highest-signal resume keywords
Troubleshooting Using Root Cause AnalysisBasic Understanding of ElectronicsProficiency with SalesforceValid Driver’s LicenseAbility to Lift Up to 50 lbs
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingMaintenanceMechanical SystemsPlumbingElectronics
Soft Skills
Customer ServiceIndependent WorkProblem Solving
Tools & Technologies
SalesforceMicrosoft WordMicrosoft ExcelLaptop TechnologyCell Phone Technology
Industry Keywords
Chemical Dispensing EquipmentCommercial FoodserviceLaundry OperationsOccupational Health and SafetyOn-Call Coverage
About the role
Key responsibilities & impact- Install, troubleshoot, repair, and maintain chemical dispensing equipment and other equipment used in commercial foodservice or laundry operations
- Work independently in a field-based position
- Deliver exceptional service focused on customer retention and superior customer service, not sales
- Work a five-day, eight-hour schedule, with possible 12-hour shifts, occasional weekends, and night shifts
- Spend approximately 30% of the day traveling by car between customer accounts
- Operate computers and phones to input and access data
- Recognize visual and audible equipment, evacuation, and fire alarms/signals
- Provide on-call coverage as needed
Requirements
What you’ll need- Basic understanding of electronics, plumbing, maintenance, or mechanical systems
- Ability to troubleshoot using root cause analysis
- Moderate working knowledge of appropriate tools, data, implements, and service needs
- Proficiency with laptop and cell phone technology, including Salesforce, Microsoft Word, and Excel
- Valid driver’s license
- Occasional overnight travel required
- Ability to lift, lower, carry, push, and pull objects up to 50 lbs.
- Ability to climb ladders and stairs and perform physically demanding installation and maintenance tasks
- Ability to operate a motor vehicle safely
- Ability to work in extreme hot and cold temperatures, dust, and dirt
- Eligible to be onsite at customer locations consistent with occupational health and safety requirements
- Must live in the specified city
- On-call coverage may include occasional weekends, holidays, and night shifts
- Immigration sponsorship is not available
Benefits
Comp & perks- Competitive healthcare plan
- Retirement benefits
- Significant career opportunities
- Training provided