Sales Representative – Industrial Machinery Maintenance

Profile Software Services

. Serve as a key point of contact for customer inquiries, providing professional guidance, product information, and service recommendations .

Posted 9/25/2026full-timeUnited StatesJuniorMid-Level💰 $95,000 - $115,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as a key point of contact for customer inquiries, providing professional guidance, product information, and service recommendations
Support the full sales process from initial outreach and product discussions through quoting, order coordination, and post-sale follow-up
Enter and maintain customer records, product information, and sales documentation
Communicate customer requirements, pricing, order details, timelines, and expectations to internal teams
Build and maintain professional relationships with customers and internal stakeholders
Address customer concerns and order challenges, escalating complex matters when appropriate
Understand customer equipment and technical requirements and communicate solutions to technical and non-technical customers
Maintain accurate information in CRM and sales systems
Track customer requests, pricing updates, order details, and sales activities
Prepare sales reports, dashboards, pipeline updates, customer summaries, and commercial insights
Coordinate sales meetings, customer meetings, product presentations, schedules, and follow-up activities
Support sales planning and strategic initiatives contributing to revenue growth and customer satisfaction
Collaborate with Sales, Operations, Service, Marketing, leadership, engineering, and technical teams
Coordinate resources, timelines, and deliverables across concurrent sales opportunities
Identify and resolve workflow inefficiencies affecting customer experience or the sales process
Improve sales processes, communication workflows, and customer engagement using CRM, quoting, communication, and other technology
Support system enhancements, integrations, workflow improvements, standardized sales practices, templates, and documentation
Maintain sales records in accordance with company policies and support audits and compliance activities
Travel throughout the assigned multi-state territory to visit customers, attend meetings, industry events, and conduct other business activities
Contribute to customer satisfaction, revenue growth, market expansion, and long-term business success

Requirements

What you’ll need

2–5+ years of experience in sales, account management, customer service, or a related customer-facing role
Industrial machinery experience is required, preferably involving diesel/gas engines, steam turbines, generators, or other industrial power equipment
Mechanical aptitude is required, with the ability to understand mechanical equipment, components, systems, and customer applications
Experience selling or supporting the sale of industrial products, equipment, services, or technical solutions is highly desirable
Willingness and ability to travel up to 75% as required
Experience with CRM systems, quoting tools, and communication platforms is a plus
Strong understanding of sales processes, customer engagement, and professional business communication
Ability to understand customer requirements and translate technical information into practical solutions
Excellent organizational skills with the ability to manage multiple priorities, customers, and deadlines
Account or territory management experience is preferred
Technical degree in Mechanical Engineering, Electrical Engineering, Industrial Technology, Diesel Technology, or a related technical field is preferred; equivalent technical education or hands-on experience will also be considered
Automation experience, including exposure to industrial automation, controls, instrumentation, PLCs, control systems, or related technologies, is preferred
Experience selling technical, industrial, power generation, marine, or engineered products and services
Experience managing a geographic territory and developing new business opportunities
Experience working collaboratively with field service, engineering, operations, and technical teams
Successful completion of a drug and alcohol screening may be required
Willingness to work in office, field, customer-site, remote, or hybrid environments depending on business and customer needs

Benefits

Comp & perks

Medical, dental, and vision insurance
Health Savings Account (HSA) and/or Flexible Spending Account (FSA) options
Company-sponsored and voluntary life insurance
Short-term and long-term disability coverage
401(k) retirement savings plan with company contribution
Paid time off and company holidays
Employee assistance and wellness resources
Opportunities for professional development and career growth
Commissionable position with additional earning potential based on sales performance