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Profitable Tradie - Trades Business Specialist

Head of Product

Profitable Tradie - Trades Business Specialist

. Lead the strategy, people and performance of the Product Department .

Posted 9/29/2026full-timeRemote • AustraliaLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strategic leadership and the ability to translate company vision into actionable results while fostering a high-performing team culture. Focuses on enhancing member experience through data-driven insights and collaboration across departments.

Highest-signal resume keywords
Strategic Leadership ExperienceTeam Development and CoachingCommercial MindsetQuality ImprovementOutcome-Focused Approach

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
DecisiveOrganisedAbility to PrioritiseEffective FeedbackCollaboration
Industry Keywords
Product ManagementMember ExperiencePerformance ManagementTraining and DevelopmentData-Driven Insights

About the role

Key responsibilities & impact
  • Lead the strategy, people and performance of the Product Department
  • Bring together curriculum, training, events, resources, video, member experience and partnerships into one connected offering
  • Set direction, determine priorities and translate company strategy into accountable deliverables
  • Build and develop a high-performing Product team
  • Coach team members, set expectations, provide feedback and address performance issues
  • Own and improve the quality of the member experience
  • Ensure training, events and resources are practical, relevant and valuable
  • Use member feedback, data and commercial insight to improve the offering and support company growth
  • Collaborate with Coaching, Marketing, Sales, Operations and the Executive Team

Requirements

What you’ll need
  • Strategic leadership experience turning big-picture vision into consistent results
  • Experience leading through others, setting clear expectations, giving honest feedback, developing people and holding teams accountable
  • Sharp eye for quality and commitment to excellence
  • Commercial mindset and understanding of how Product contributes to member value and business growth
  • Decisive, organised and comfortable making tough calls
  • Ability to prioritise, build repeatable quality systems and work independently
  • Outcome-focused approach
  • Ability to work remotely in Australia, with the role located in Sydney

Benefits

Comp & perks
  • Opportunity to shape the experience of thousands of trade business owners
  • Scope to set the direction and build a capable team
  • Meaningful improvements to how members are served
  • Work alongside a leadership team that cares about results and values ownership