Profitable Tradie - Trades Business Specialist

Product Manager

• Lead the strategy, people and performance of the Product Department
• Bring curriculum, training, events, resources, video, member experience and partnerships into one connected offering
• Set direction and translate company strategy into clear priorities
• Build and develop a high-performing, accountable team
• Set expectations, coach employees, address performance issues and support professional growth
• Own the quality and standard of the member experience
• Ensure training, events and resources are practical, relevant and valuable
• Use member feedback, data and commercial insight to improve the offering and support company growth
• Collaborate with Coaching, Marketing, Sales, Operations and the Executive Team

Head of Product

• Lead the strategy, people and performance of the Product Department
• Bring together curriculum, training, events, resources, video, member experience and partnerships into one connected offering
• Set direction, determine priorities and translate company strategy into accountable deliverables
• Build and develop a high-performing Product team
• Coach team members, set expectations, provide feedback and address performance issues
• Own and improve the quality of the member experience
• Ensure training, events and resources are practical, relevant and valuable
• Use member feedback, data and commercial insight to improve the offering and support company growth
• Collaborate with Coaching, Marketing, Sales, Operations and the Executive Team