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Profitable Tradie - Trades Business Specialist

Head of Product

Profitable Tradie - Trades Business Specialist

. Lead the strategy, people and performance of the Product Department .

Posted 9/29/2026full-timeRemote • AustraliaLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strategic leadership in aligning departmental goals with company vision, fostering a high-performing team culture, and enhancing member experience through data-driven insights and collaboration.

Highest-signal resume keywords
Strategic Leadership ExperienceTeam Development and AccountabilityQuality Standards and ExcellenceCommercial MindsetOutcome-Focused Approach

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
DecisiveOrganisedCoachingFeedback DeliveryPerformance Management
Industry Keywords
Member ExperienceCurriculum DevelopmentTraining and EventsPerformance ImprovementCollaboration

About the role

Key responsibilities & impact
  • Lead the strategy, people and performance of the Product Department
  • Bring curriculum, training, events, resources, video, member experience and partnerships into one connected offering
  • Set direction and translate company strategy into clear priorities
  • Build and develop a high-performing, accountable team
  • Set expectations, coach employees, address performance issues and support professional growth
  • Own the quality and standard of the member experience
  • Ensure training, events and resources are practical, relevant and valuable
  • Use member feedback, data and commercial insight to improve the offering and support company growth
  • Collaborate with Coaching, Marketing, Sales, Operations and the Executive Team

Requirements

What you’ll need
  • Strategic leadership experience turning big-picture vision into consistent results
  • Experience leading through others, setting clear expectations, giving honest feedback, developing people and holding teams accountable
  • Strong quality standards and attention to excellence
  • Commercial mindset focused on member value and business growth
  • Decisive, organised and comfortable making difficult decisions
  • Ability to prioritise, build repeatable systems and work independently
  • Outcome-focused approach to member results, team performance and departmental contribution

Benefits

Comp & perks
  • Opportunity to shape the experience of thousands of trade business owners
  • Scope to set the direction and build a capable team
  • Meaningful improvements to member service
  • Work alongside a leadership team that cares about results and values ownership
  • Opportunity to help create something meaningful for members, employees and the future of Profitable Tradie