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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in financial planning support, client servicing, and administration, with a strong focus on managing documentation, workflows, and compliance with FCA regulations. Proficient in utilizing CRM systems and Microsoft Office applications to enhance operational efficiency and client relationships.
Highest-signal resume keywords
Financial Planning ExperienceFCA Regulations KnowledgeCRM Systems ProficiencyMicrosoft Office ApplicationsClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Documentation ManagementTransaction ProcessingWorkflow ManagementAttention to DetailTask Prioritization
Soft Skills
Organizational SkillsCommunication SkillsRelationship-Building Skills
Tools & Technologies
Provider PlatformsCRM Systems
Industry Keywords
Financial ProductsClient ServicingContinuous ImprovementBest Practice Adoption
About the role
Key responsibilities & impact- Provide administrative support to Financial Planners and Paraplanners
- Manage client servicing activities and act as a key point of contact for clients and providers
- Process contributions, withdrawals and fund switches accurately within required timescales
- Prepare, review and maintain client documentation and records
- Coordinate documentation and information for client meetings
- Manage post-meeting actions and follow-up activities
- Liaise with providers on transactions, submissions and technical queries
- Maintain client information across systems and CRM platforms
- Manage workflows and prioritise tasks to meet service levels, KPIs and client expectations
- Support continuous improvement, best practice adoption and process efficiencies
Requirements
What you’ll need- Minimum 2 years' experience within financial planning
- Good understanding of financial products and FCA regulations
- Strong administration and organisational skills
- Experience using provider platforms and CRM systems
- Proficient in Microsoft Office applications
- Strong attention to detail and ability to manage multiple priorities
- Excellent communication and relationship-building skills
Benefits
Comp & perks- Ongoing coaching, training and professional development
- Further development of knowledge in financial services, wealth management and FCA principles
- Exposure to a broad range of client servicing and operational activities
- Training buddy opportunities to support the development of new team members
