Senior AI Automation Engineer

Progress Partners

. Build and maintain LLM-powered automations for support workflows .

Posted 10/19/2026full-timeRemoteSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building and maintaining LLM-powered automations, integrating REST APIs, and developing lightweight internal tools using HTML and CSS. Strong proficiency in programming with Python or JavaScript, along with effective communication skills for remote collaboration.

Highest-signal resume keywords

LLM Model IntegrationREST API DevelopmentPython ProgrammingHTML and CSS ProficiencyPrompt Engineering

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

LLM ModelsREST APIsPythonJavaScriptHTMLCSSPrompt EngineeringFrontend DevelopmentAutomation EngineeringTroubleshooting

Soft Skills

Written CommunicationAutonomous WorkOwnershipTransparencyResults-Driven Mindset

Tools & Technologies

ZendeskTwilioOutlookGmailIn-House Admin PanelsProduct APIs

Industry Keywords

Automation WorkflowsSupport WorkflowsAsynchronous CollaborationDistributed Team

Tech Stack

Tools & technologies

JavaScriptPythonReactVue.js

About the role

Key responsibilities & impact

Build and maintain LLM-powered automations for support workflows
Integrate LLM models and third-party services through REST APIs
Design, test, and refine prompts; evaluate model outputs for quality and reliability
Create lightweight internal tools and UI components using HTML and CSS
Monitor, troubleshoot, and improve automations running in production
Own AI-powered automations behind support workflows involving Zendesk, Twilio, Outlook, Gmail, in-house admin panels, and product APIs
Collaborate asynchronously across time zones and deliver outcomes in a transparent, distributed team

Requirements

What you’ll need

5+ years of experience in software or automation engineering
Hands-on experience with LLM models such as OpenAI or Anthropic and prompt engineering
Strong experience working with REST APIs
Good understanding of HTML and CSS
Solid programming skills, such as Python or JavaScript
Strong written communication and ability to work autonomously in a remote, async environment
Comfort with ownership, transparency, and a results-driven mindset
English resume required; resumes submitted in other languages will not be considered
Located within a ±4 hour range from the Central European Time (CET) zone
Frontend development background with React, Vue, or a similar framework is nice to have

Benefits

Comp & perks

Remote-first: Live and work wherever you're happiest and most productive. No relocation, ever.
Flexible hours
Unlimited PTO
Learning & development budget for courses, books, conferences, and certifications
Home office & wellness allowance
Small, senior, collaborative team where work is visible and decisions matter
Opportunity to build products used by millions of people across 160+ countries