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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client relationships and driving revenue growth through consultative selling and strategic account management. Proficient in utilizing Salesforce for pipeline management and fostering collaboration across teams to enhance customer satisfaction and product adoption.
Highest-signal resume keywords
Client Relationship ManagementConsultative SellingSalesforce ProficiencyB2B Sales ExperienceAccount Expansion Strategies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementAccount ManagementBusiness DevelopmentComplex Sales CyclesOpportunity QualificationRevenue Growth StrategiesCustomer Health MonitoringProduct Adoption PromotionVersion Upgrade GuidanceCloud Adoption
Soft Skills
Exceptional Communication SkillsStrategic FocusOrganizational SkillsAttention to DetailInfluencing Senior Decision-Makers
Tools & Technologies
Salesforce.comContent Management SystemsSitefinity AI Capabilities
Industry Keywords
B2B ClientsSoftware SectorTechnology SectorAccount-Growth PlansCustomer Success
Tech Stack
Tools & technologiesCloudSFDC
About the role
Key responsibilities & impact- Lead revenue-growth initiatives by managing and nurturing relationships with existing clients
- Expand product footprint and identify business-growth opportunities
- Research accounts to identify stakeholders, decision-makers, and growth areas
- Use consultative selling to understand complex client needs and position valuable solutions
- Identify upgrade opportunities and guide customers through version upgrades, modernization, Cloud adoption, and platform-optimization projects
- Promote adoption of Sitefinity AI capabilities and other innovative features
- Collaborate with sales teams and strategic partners on account-growth plans aligned with customer objectives and the Sitefinity product roadmap
- Conduct regular business reviews covering customer objectives, product usage, adoption, risks, and growth opportunities
- Monitor customer-health indicators and develop mitigation plans for retention risks
- Partner with Customer Success, Product Management, Professional Services, Support, and Marketing teams
- Maintain and forecast the sales pipeline and contribute to quarterly revenue targets
- Maintain account intelligence, engagement records, growth plans, and opportunity tracking in Salesforce.com
- Monitor industry trends and competitive offerings to position products and solutions effectively
Requirements
What you’ll need- Fluency in English, with exceptional communication skills and the ability to engage and influence senior decision-makers
- Solid experience in sales, account management, or a related field
- Proven ability to manage and grow client relationships
- Demonstrated success working with B2B clients, ideally within the software or technology sector
- Experience handling complex sales cycles
- Ability to independently manage a high volume of client interactions while maintaining a strategic focus on revenue growth and customer satisfaction
- Strong organizational skills and attention to detail
- Ability to juggle multiple accounts and priorities
- Expertise in identifying and qualifying new business opportunities and executing account-expansion strategies
- Proficiency in Salesforce or similar CRM tools
- Knowledge or experience in Content Management Systems (CMS) or related software solutions would be beneficial
Benefits
Comp & perks- Generous remuneration package
- Employee Stock Purchase Plan Enrollment
- 30 days paid annual vacation
- An extra day off for your birthday
- 2 additional days off for volunteering
- Premium healthcare and dental care coverage
- Additional pension insurance
- Well-equipped gym on-site with CrossFit equipment and a climbing wall
- Co-funded Multisport card
- Flexible working hours
- Free underground parking with a designated space for bikes, motorbikes and electric scooters
- Great company culture with opportunities to learn from and collaborate with colleagues