FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service and collections experience, with excellent verbal and written communication skills. Proficient in using multiple software applications and screens simultaneously, while maintaining a high level of interpersonal skills.
Highest-signal resume keywords
Customer Service ExperienceCollections ExperienceVerbal Communication SkillsWritten Communication SkillsComputer Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CollectionsCustomer ServiceComputer LiteracyTyping ProficiencyPhone Experience
Soft Skills
Interpersonal SkillsAdaptabilityLearning Agility
Tools & Technologies
Multiple Software Applications
Certifications & Qualifications
High School DiplomaGED Equivalent
Industry Keywords
Call Center EnvironmentVirtual TrainingHome-Based WorkspaceInternet Connection RequirementsSpanish Fluency
About the role
Key responsibilities & impact- Make outbound and inbound calls
- Collect on accounts that are past due
- Provide top-tier support and service to customers
- Complete mandatory virtual training for five weeks
- Work assigned weekday and Saturday shifts
- Use multiple software applications and screens simultaneously
- Complete a 10-minute Virtual Introduction to move the application forward
Requirements
What you’ll need- Customer Service and prior collections experience with impeccable interpersonal skills
- Excellent verbal and written communication skills
- Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously
- Phone experience in a customer service/call center environment
- High school diploma or GED equivalent
- Must be 18 years or older
- Must be located within a 60-mile radius of Glendale, AZ
- Must have a designated home-based workspace that is quiet and free from distractions
- Must have a wired internet connection with at least 10 Mbps download and 4 Mbps upload speeds; wireless, DSL, and/or satellite internet service providers are not compatible
- Full-time mandatory virtual training for 5 weeks, Monday-Friday, 8:30AM-5:00PM, with 100% attendance required
- Full-time availability for weekday shifts between 6:00AM-8:00PM
- Saturdays required, 6:30AM-3:00PM
- Spanish fluency is eligible for a 5% hourly pay increase
- Must complete a 10-minute Virtual Introduction after submitting the application
- Must be open to learning and adapting as AI-enabled tools and workflows expand
Benefits
Comp & perks- Competitive Compensation
- Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
- Company Matched 401k
- Paid Time Off + Paid Holidays + Paid Volunteer Hours
- Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)
- Employee Stock Purchase Program
- Tuition Reimbursement
- Charitable Gift Matching
- Job required equipment and services
- Specific evening hours and weekend hours earn more hourly
- Verified Spanish fluency will receive a 5% hourly pay increase
- Monthly bonus