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Business Analyst – Integrations, Mid-Level
Prolog App | Gestão de Frotas. Map the systems used by customers, including ERPs, telematics, fleet and fuel cards, insurers, traffic violation authorities, and payment methods .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in mapping customer systems and managing integrations, with a strong focus on API documentation and business analysis. Capable of leading cross-functional meetings and translating technical requirements into actionable specifications.
Highest-signal resume keywords
Business AnalysisAPI DocumentationIntegration ManagementRequirements GatheringTechnical Partnerships
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
REST APIsJSONXMLBasic SQLField MappingAcceptance CriteriaError CodesToken/OAuth AuthenticationBusiness RulesIntegration Validation
Soft Skills
Clear WritingOrganizational SkillsAdaptabilityAutonomyLeadership
Tools & Technologies
PostmanInsomniaJiraClickUp
Industry Keywords
ERP SystemsTelematicsFleet CardsTransportationLogisticsVehicle MaintenanceVendor Channel
Tech Stack
Tools & technologiesERPSQL
About the role
Key responsibilities & impact- Map the systems used by customers, including ERPs, telematics, fleet and fuel cards, insurers, traffic violation authorities, and payment methods
- Identify integrations that unlock revenue or reduce operational friction
- Initiate and manage relationships with partners, including outreach, integration models, documentation, and sandbox access
- Maintain a prioritized integration pipeline and advocate for prioritization with the Tech Lead and management
- Lead discovery and clarification meetings with customers, partners, and CS, Support, Sales, and Product teams
- Analyze API documentation, endpoints, fields, authentication, usage limits, webhooks, and error handling
- Write development specifications, including workflows, field mapping, business rules, exceptions, acceptance criteria, and scope
- Resolve business-related questions for the development counterpart
- Refine and prioritize requests with the Tech Lead and participate in squad ceremonies
- Validate integrations with customers or partners before going live
- Monitor integrations after launch, support Support and CS teams, analyze adoption, and propose adjustments
- Document integrations for internal use and for end customers
Requirements
What you’ll need- 2+ years of experience in business analysis, requirements gathering, product ownership, or technical partnerships at a software company
- Experience participating in at least one end-to-end system integration, from discovery with the provider through production
- Knowledge of REST APIs; programming is not required
- Ability to read documentation, test requests in Postman or Insomnia, understand JSON and XML, token/OAuth authentication, webhooks, and error codes
- Clear, structured writing for specifications
- Ability to lead meetings with technical teams, vendors, and external customers
- Ability to turn conversations into well-defined requirements: business rules, field mapping, exception scenarios, and acceptance criteria
- Strong organization and traceability using tools such as Jira, ClickUp, and living documentation
- Autonomy to lead the business side of integrations
- Adaptability when dealing with ambiguity
- Experience with ERP systems, telematics, or fleet and fuel cards is a plus
- Knowledge of fleets, transportation, logistics, or vehicle maintenance is a plus
- Experience establishing a vendor channel from scratch is a plus
- Basic SQL is a plus
- Technical English is a plus
- Experience with CS, Support, or Sales is a plus
- Experience documenting integrations for end customers is a plus
Benefits
Comp & perks- Meal Allowance: BRL 31.00 per working day
- Fuel Allowance: BRL 250/month or Transportation Allowance
- Flexible Benefit: BRL 200.00/month
- Unimed health insurance (after 4 months with the company)
- Bradesco dental insurance (after 3 months with the company)
- Day off during your birthday month
- Basicoisas: on-site convenience store
- Extended paternity leave
- Wellhub (Gympass) partnership, with options for physical activity, therapy, nutrition, and sleep wellness
- Avus partnership: up to 80% off at pharmacies, in-person consultations, and medical tests
- Starbem: 4 telemedicine consultations per month
- SESC membership: discounts on hotels, SESC gyms, and day-use packages with lunch
- Coffee, fruit, tea, and cookies provided by the company
- Career and Compensation Plan
- Semiannual Performance Review
- Development-focused culture: 1:1s, feedback culture, and Individual Development Plans (IDPs)
- Informal dress code