FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service and relationship-building capabilities while managing quotations, orders, and sales processes. Proficient in utilizing ERP and CRM systems to support revenue growth and maintain accurate customer records.
Highest-signal resume keywords
Inside Sales ExperienceCustomer Service SkillsERP/CRM ProficiencyAttention to DetailCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales AdministrationQuotation PreparationOrder ManagementAnalytical SkillsProblem-Solving Skills
Soft Skills
Relationship BuildingOrganizational SkillsAbility to Manage Multiple PrioritiesCollaboration Skills
Tools & Technologies
Microsoft Office SuiteExcelOutlookTeamsSytelineSalesforce
Industry Keywords
Aftermarket SupportManufacturingIndustrial EquipmentAutomotiveHeavy Equipment
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Provide administrative and sales support for aftermarket products, services, parts, and equipment
- Serve as a key customer contact and manage quotations, orders, inquiries, and sales processes
- Identify key contacts within customer facilities and maintain high-profile customer relationships
- Interface with Materials, Engineering, Service, operations, purchasing, logistics, vendors, and other ProMach companies
- Prepare and process quotations for aftermarket parts, services, repairs, and maintenance agreements
- Determine customer needs, monitor order status, and proactively communicate updates
- Provide accurate part pricing quotations and order confirmations
- Identify and promote cross-sell and upsell opportunities
- Follow up on open quotes and convert quotations into sales
- Maintain accurate customer records, pricing, sales information, and price records
- Liaise with Accounts Receivable to resolve past-due invoices
- Resolve issues involving orders, deliveries, invoicing, product availability, and warranty administration
- Purchase and supply parts to end users through outside vendors
- Manage multiple priorities, review customer orders, and provide order status and part-number information
- Develop spare-part packages for new systems and recommend customer stock levels
- Assist with departmental operations, special projects, and other assigned duties
- Support revenue growth and long-term customer relationships
Requirements
What you’ll need- 2+ years of inside sales, customer service, sales administration, or aftermarket support experience preferred
- Experience in manufacturing, industrial equipment, automotive, heavy equipment, or related industries is a plus
- Experience working with ERP and CRM systems
- Strong customer service and relationship-building skills
- Excellent written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong attention to detail and organizational skills
- Proficiency in Microsoft Office Suite, particularly Excel, Outlook, and Teams
- Experience with ERP/CRM systems such as Syteline and Salesforce preferred
- Problem-solving and analytical skills
- Ability to work independently and collaboratively across departments
- High school diploma or equivalent
- Knowledge of automated packaging equipment preferred
- Must be eligible to work in the United States; Pro Mach uses E-Verify to verify employment eligibility of all new hires
Benefits
Comp & perks- Comprehensive medical/dental programs
- Life insurance
- Generous paid time off program
- Retirement savings plan with a company match
- Benefits eligibility on the first day of employment
- Growth opportunities
- Open, communicative environment fostering individual initiative