ProMach

Field Engineer

• Install, demonstrate, maintain, and repair marking, coding, and labeling equipment
• Develop reports in accordance with company reporting mechanisms
• Attend trainings and meetings as required by leadership
• Assist with office-based duties when not required to be in the field
• Keep current on market and technical trends
• Provide technical expertise and interpersonal skills to ensure superior service for customers
• Travel throughout the Great Lakes region and remain on the road approximately 60% of the time

Field Service Technician

• Provide technical support to customers throughout the life of a machine
• Advise and physically assist customers in identifying problems associated with equipment operation
• Offer innovative solutions to improve customer efficiency and economics
• Travel to customer locations to install, start up, maintain, and troubleshoot labeling machines
• Train customer operators and technicians on system setup, operation, changeover, and maintenance
• Ensure customers have required repair parts and adequate spare component stock
• Prepare and submit detailed trip reports identifying problems, actions taken, and recommended next steps
• Provide technical assistance by phone and remote connection
• Service West Coast customers

Controller

• Provide hands-on leadership and management in accounting and financial reporting
• Act as a strategic business partner by analyzing financial and operational results, identifying performance drivers and risks, and providing actionable insights
• Ensure accurate, complete, timely financial statements in accordance with U.S. GAAP and company policies
• Lead annual budgeting, periodic forecasting, and long-range financial planning
• Oversee contract and order reviews for revenue recognition, documentation, and ASC 606 compliance
• Own monthly, quarterly, and annual close processes, including cutoff, journal entries, reconciliations, inventory accounting, financial statement preparation, and management reporting
• Maintain fixed asset records and prepare capital expenditure requests and justifications
• Perform job costing analysis and forecast project outcomes
• Partner with the Tax Department on compliance and filings
• Lead maintenance of the company’s ERP and other business information systems
• Partner with manufacturing, sales, service, purchasing, engineering, and other functions to evaluate performance and support decisions
• Develop talent through coaching, performance management, and organizational influence
• Work with Shared Services on order-to-cash, procure-to-pay, and accounting operations
• Assess financial and operational risks, maintain internal controls, and remediate control deficiencies
• Promote profitable growth through financial stewardship, operational support, risk management, and disciplined decision-making
• Report to the division Vice President/General Manager with dotted-line reporting to the Vice President of Finance

System Administrator

• Monitor systems and infrastructure, identifying risks, gaps, and modernization opportunities
• Provide technical requirements and security compliance standards for IT upgrade projects
• Plan steps to minimize downtime, including non-peak scheduling and backup or failover solutions
• Lead technical execution of projects involving Windows Server, Active Directory, VMware, Hyper-V, network infrastructure, and patch automation
• Support and maintain LAN/WAN networks, firewalls, switches, routers, VPNs, and wireless access points
• Manage server virtualization, storage, backup, and disaster recovery systems
• Implement and monitor patch management using N-able/N-central
• Maintain patch management policies and ensure devices receive security patches within seven days of release
• Conduct audits to verify patching-policy compliance
• Remediate security issues and directives in collaboration with the corporate security team
• Participate in change control, maintenance scheduling, and contingency planning
• Standardize and document configurations, procedures, and site-specific nuances
• Administer M365 groups, identity management, SharePoint, and Teams
• Provide end-user support, resolve escalations, and maintain uptime
• Promote and enforce IT best practices at each site while educating users
• Maintain system diagrams, SOPs, and runbooks
• Train and mentor Junior IT staff
• Serve as a technical lead for infrastructure assessments, project execution, security directives, and documentation
• Travel to different manufacturing sites as needed

IT Systems Administrator

Application Engineer

• Calculate cost analysis for integrating new machinery and equipment into the manufacturing process
• Use programming process knowledge and experience to adapt equipment to specific job applications
• Prepare operating instructions and programs for equipment
• Oversee installation of machinery and equipment to ensure they function according to specifications
• Evaluate machinery to ensure it has the capability to complete desired functions
• Analyze alternative techniques and methods and recommend changes to equipment or procedures as needed
• Establish schedules of procedures and maintenance routines to ensure equipment operates efficiently
• Share technical information and training with other departments
• Perform other related duties as assigned

Applications Engineer

Mechanical Engineer

• Support the design, development, and improvement of packaging machinery and automation equipment
• Assist with mechanical components, assemblies, and systems for packaging equipment
• Create and modify 2D and 3D CAD models, drawings, and engineering documentation
• Support machine layouts, assemblies, and detailed manufacturing drawings
• Participate in design reviews and collaborate with engineers to improve performance, reliability, and manufacturability
• Assist with prototyping, testing, validation, and troubleshooting
• Conduct research and analysis for product improvements and new product development
• Maintain engineering documentation, bills of materials, and technical specifications
• Support manufacturing, controls engineering, and project management teams
• Follow company safety policies, procedures, and quality standards

Mechanical Engineer Intern

Engineer

• Assist in the design, programming, testing, and commissioning of PLC and HMI systems
• Support integration of sensors, actuators, drives, and other control system components
• Participate in troubleshooting and debugging electrical and control systems on automated machinery
• Create and update electrical schematics, wiring diagrams, and technical documentation
• Collaborate with Controls Engineers on system upgrades, customer projects, and new product development initiatives
• Conduct research, testing, and analysis to improve machine performance and control system functionality
• Support equipment validation activities and system testing efforts
• Follow company safety policies, procedures, and quality standards
• Work alongside experienced engineers in a fast-paced manufacturing environment

Controls Engineer Intern

Data Analyst

• Collect, clean, and analyze data from ERP, CRM, and other business systems to identify trends, patterns, and actionable insights
• Develop and maintain dashboards, KPIs, and reports for business users and leadership
• Write SQL queries and use analytics tools to extract, transform, and analyze large datasets
• Collaborate with stakeholders across departments to understand business needs and translate them into data requirements
• Present findings and recommendations through clear visualizations and presentations
• Support data migration, integration, and quality initiatives to ensure data accuracy and consistency
• Document data processes, definitions, and methodologies for transparency and repeatability
• Stay current with best practices in data analysis, visualization, and reporting

Assistant

• Support the Press Operator during press setup, operation, and changeovers to minimize waste and downtime
• Stage ink, plates, cores, and materials for upcoming jobs
• Retrieve ink from inventory
• Cut and prepare cores as needed
• Perform general cleaning and empty waste bins
• Assist with routine press maintenance
• Support efficient production workflows
• Coordinate daily responsibilities with the Operator to keep production on schedule
• Perform other duties as assigned to support press and production operations
• Work in a 24/7 flexographic printing operation

Press Assistant – Day Shift

Inside Sales

• Provide administrative and sales support for aftermarket products, services, parts, and equipment
• Serve as a key customer contact and manage quotations, orders, inquiries, and sales processes
• Identify key contacts within customer facilities and maintain high-profile customer relationships
• Interface with Materials, Engineering, Service, operations, purchasing, logistics, vendors, and other ProMach companies
• Prepare and process quotations for aftermarket parts, services, repairs, and maintenance agreements
• Determine customer needs, monitor order status, and proactively communicate updates
• Provide accurate part pricing quotations and order confirmations
• Identify and promote cross-sell and upsell opportunities
• Follow up on open quotes and convert quotations into sales
• Maintain accurate customer records, pricing, sales information, and price records
• Liaise with Accounts Receivable to resolve past-due invoices
• Resolve issues involving orders, deliveries, invoicing, product availability, and warranty administration
• Purchase and supply parts to end users through outside vendors
• Manage multiple priorities, review customer orders, and provide order status and part-number information
• Develop spare-part packages for new systems and recommend customer stock levels
• Assist with departmental operations, special projects, and other assigned duties
• Support revenue growth and long-term customer relationships

Aftermarket Inside Sales Administrator

Technical Writer

• Create, update, and manage product technical documentation, including manuals and user guides
• Write, update, and translate documentation in French and English
• Create and maintain marketing and sales enablement materials, including brochures, product sheets, and PowerPoint presentations
• Use Copilot in Microsoft Word and PowerPoint to accelerate content creation, review, and formatting
• Write and maintain equipment operating manuals in accordance with PMMI standards
• Integrate text, visual, and video content into technical documents and communications materials
• Capture footage and perform basic video editing to create tutorials
• Produce and edit technical photographs and videos with the production team
• Participate in the digital transformation of customer documentation and technical manuals
• Recommend improvements to technical procedures to optimize equipment performance and operational safety
• Collaborate with project management, engineering, and service teams
• Coordinate translation projects completed by external contractors
• Respond to customer questions regarding technical documentation
• Organize, categorize, and archive documentation related to sold equipment

Field Service Technician

Field Service Technician

Controller

IT Systems Administrator

Applications Engineer

Mechanical Engineer Intern

Controls Engineer Intern

Data Analyst

Press Assistant – Day Shift

Aftermarket Inside Sales Administrator

Technical Content Specialist