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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting and resolving issues with Wexxar/Bel/IPak machines, including PLC, HMI, and servo controls. Possesses strong communication skills and the ability to travel extensively for customer support and training.
Highest-signal resume keywords
PLC/HMI/Servo ControlsWexxar/Bel/IPak EquipmentTechnical College/University Trade CertificationPneumatics KnowledgeExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingField RebuildsElectrical SchematicsPneumatic SchematicsMechatronicsTechnical SupportService ReportingParts RecommendationCustomer FATsAutomation Industry Experience
Soft Skills
Excellent CommunicationPrioritization SkillsPresentation Skills
Tools & Technologies
SytelineAllen BradleySiemensOmronFestoBosch
Certifications & Qualifications
Technical College/University Trade CertificationDiploma in PLC/HMI/Servo ControlsValid Driver's License
Industry Keywords
Packaging IndustryAutomation IndustryField ServiceCustomer SupportTravel Requirements
About the role
Key responsibilities & impact- Install and set up Wexxar/Bel/IPak machines
- Perform partial or complete field rebuilds of Wexxar/Bel/IPak equipment
- Assist customers by troubleshooting and resolving issues by phone or at customer facilities
- Work with engineering on sign-off processes and customer FATs when not traveling
- Provide customer technical support
- Troubleshoot PLC, HMI and servo controller programs
- Troubleshoot electrical, pneumatic and mechanical problems in the field
- Advise customers on required parts and recommend parts for purchase
- Complete service, expense and online incident reports in Syteline
- Travel on short notice for customer emergencies
- Arrange travel and accommodation through the company system while following policies
- Participate in on-site and off-site training on Wexxar/Bel/IPak products
Requirements
What you’ll need- Technical college/University Trade Certification (Millwright, Technician) or at least 5 years related work experience
- Experience in a packaging or automation industry preferred but not required
- Able to travel within North America 70-85% of the time
- Diploma in PLC/HMI/Servo Controls or related experience
- Ability to follow pneumatic schematics, wiring schematics, industrial wiring and electrical codes
- Strong knowledge of PLC/HMI/Servo controls, including Allen Bradley, Siemens, Omron, Festo and Bosch
- Experience working with pneumatics and knowledge of mechatronics
- Excellent communication and presentation skills
- Excellent prioritization skills with minimal guidance and direction
- Must have a valid passport and be able to travel to and within the USA
- Own car required with a valid driver's license
Benefits
Comp & perks- Comprehensive medical/dental programs
- Life insurance
- Generous paid time off program
- Retirement savings plan with a company match
- Benefits eligible on the first day of employment
- Growth opportunities
- Training and guidance for new graduates
- Open, communicative work environment fostering individual initiative