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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in systems administration, network management, and virtualization, with a strong focus on security compliance and patch management. Capable of leading technical projects, providing end-user support, and mentoring junior staff while promoting IT best practices.
Highest-signal resume keywords
Windows Server AdministrationActive Directory ManagementVMware vSphere AdministrationNetwork Infrastructure ManagementPatch Management Implementation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Systems AdministrationNetwork ManagementVirtualizationTroubleshootingDocumentationSecurity ComplianceDisaster RecoveryBackup SolutionsConfiguration StandardizationUser Support
Soft Skills
Customer CommunicationMentoringProblem Solving
Tools & Technologies
N-able/N-centralServiceNowM365SharePointTeamsSonicWall
Certifications & Qualifications
MCSAMCSEVMware VCPNetwork+Security+
Industry Keywords
IT Best PracticesChange ControlContingency PlanningLAN/WAN NetworksFirewallsSwitchesRoutersVPNsPatch AutomationE-Verify
Tech Stack
Tools & technologiesDNSFirewallsITSMServiceNowSwitchingVMware
About the role
Key responsibilities & impact- Monitor systems and infrastructure, identifying risks, gaps, and modernization opportunities
- Provide technical requirements and security compliance standards for IT upgrade projects
- Plan steps to minimize downtime, including non-peak scheduling and backup or failover solutions
- Lead technical execution of projects involving Windows Server, Active Directory, VMware, Hyper-V, network infrastructure, and patch automation
- Support and maintain LAN/WAN networks, firewalls, switches, routers, VPNs, and wireless access points
- Manage server virtualization, storage, backup, and disaster recovery systems
- Implement and monitor patch management using N-able/N-central
- Maintain patch management policies and ensure devices receive security patches within seven days of release
- Conduct audits to verify patching-policy compliance
- Remediate security issues and directives in collaboration with the corporate security team
- Participate in change control, maintenance scheduling, and contingency planning
- Standardize and document configurations, procedures, and site-specific nuances
- Administer M365 groups, identity management, SharePoint, and Teams
- Provide end-user support, resolve escalations, and maintain uptime
- Promote and enforce IT best practices at each site while educating users
- Maintain system diagrams, SOPs, and runbooks
- Train and mentor Junior IT staff
- Serve as a technical lead for infrastructure assessments, project execution, security directives, and documentation
- Travel to different manufacturing sites as needed
Requirements
What you’ll need- 7+ years of progressive experience in user support, systems administration, network management, and virtualization
- Proficiency with Windows Server 2012–2025, Active Directory, Group Policy, and DNS/DHCP
- Experience with VMware vSphere and/or Hyper-V administration
- Strong network experience, including switching, routing, and firewalls; SonicWall preferred
- Hands-on experience with N-able/N-central or similar patch and automation platforms
- Familiarity with ServiceNow or comparable IT service management (ITSM) systems
- Excellent troubleshooting, documentation, and customer communication skills
- Certifications such as MCSA/MCSE, VMware VCP, or Network+/Security+ are preferred
- Travel up to 25%
- Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States
Benefits
Comp & perks- Comprehensive medical/dental programs
- Life insurance
- Generous paid time off program
- Retirement savings plan with a company match
- No waiting period for benefits; eligible on the first day of employment
- Growth opportunities
- Open, communicative environment that fosters individual initiative
