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ProMach

Technical Content Specialist

ProMach

. Create, update, and manage product technical documentation, including manuals and user guides .

Posted 9/15/2026full-timeMontreal • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technical writing and documentation management, with a strong focus on bilingual content creation in French and English. Proficient in using digital tools and technologies to enhance documentation processes and improve operational safety.

Highest-signal resume keywords
Technical WritingBilingual Proficiency: French and EnglishMS Office Suite ProficiencyVisual Content CreationCollaboration with Multidisciplinary Teams

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technical Documentation ManagementContent CreationVideo EditingPhotography EditingUser Guide DevelopmentMarketing Material CreationPMMI Standards ComplianceDigital Transformation ParticipationTranslation Project CoordinationTechnical Procedure Improvement
Soft Skills
Excellent Writing SkillsCommunication SkillsAbility to Explain Complex InformationOrganizational SkillsTeam Collaboration
Tools & Technologies
Microsoft WordMicrosoft PowerPointAI Content Management ToolsDigital Documentation Tools
Industry Keywords
Manufacturing EnvironmentTechnical WritingMarketing SupportCustomer DocumentationOperational Safety

About the role

Key responsibilities & impact
  • Create, update, and manage product technical documentation, including manuals and user guides
  • Write, update, and translate documentation in French and English
  • Create and maintain marketing and sales enablement materials, including brochures, product sheets, and PowerPoint presentations
  • Use Copilot in Microsoft Word and PowerPoint to accelerate content creation, review, and formatting
  • Write and maintain equipment operating manuals in accordance with PMMI standards
  • Integrate text, visual, and video content into technical documents and communications materials
  • Capture footage and perform basic video editing to create tutorials
  • Produce and edit technical photographs and videos with the production team
  • Participate in the digital transformation of customer documentation and technical manuals
  • Recommend improvements to technical procedures to optimize equipment performance and operational safety
  • Collaborate with project management, engineering, and service teams
  • Coordinate translation projects completed by external contractors
  • Respond to customer questions regarding technical documentation
  • Organize, categorize, and archive documentation related to sold equipment

Requirements

What you’ll need
  • Diploma, vocational diploma, or bachelor’s degree in marketing, communications, technical writing, or a relevant technical field, or an equivalent combination of education and experience
  • Minimum 3 years of experience in technical writing and/or marketing support in a manufacturing or technical environment
  • Bilingual proficiency required: French and English, both written and spoken
  • Excellent writing and communication skills
  • Advanced proficiency in the MS Office suite, particularly Word and PowerPoint
  • Experience creating and editing visual content, including photos, videos, and graphics
  • Comfortable using digital tools and interested in emerging technologies, including AI applied to writing and content management
  • Ability to work with multidisciplinary teams and vendors
  • Ability to explain complex technical information in clear, accessible language

Benefits

Comp & perks
  • Salary
  • Comprehensive medical and dental insurance program
  • Generous paid time off program
  • Retirement savings plan with company contributions from day one
  • Eligible for benefits after three months of employment
  • Growth opportunities
  • Reasonable accommodations for individuals with disabilities