FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in identifying business opportunities and providing tailored solutions in the packaging machinery sector, with strong skills in customer engagement and technical support. Proficient in collaborating with engineering teams to enhance product offerings and ensure customer satisfaction.
Highest-signal resume keywords
Technical Support ExperiencePackaging Machinery KnowledgeCustomer Service SkillsSalesforce CRM ProficiencyCAD Experience (AutoCAD, SolidWorks)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical SupportPackaging Machine ComponentsMechanical SystemsTechnical Drawings InterpretationMechanical Component MeasurementTroubleshootingProposal PreparationOrder TrackingLogistics CoordinationPerformance Improvement Recommendations
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication SkillsNegotiation SkillsSelf-Motivation
Tools & Technologies
Salesforce CRMAutoCADSolidWorks
Industry Keywords
Packaging MachineryCustomer InquiriesDistribution CoordinationE-VerifyCustomer Feedback
About the role
Key responsibilities & impact- Identify and pursue new business opportunities through research, cold outreach, networking, and industry events
- Conduct customer visits to explore growth potential and increase sales
- Assess customer needs and propose customized product solutions
- Prepare and deliver technical and commercial proposals
- Serve as the main point of contact for distributors and end users
- Resolve customer inquiries and complaints efficiently and professionally
- Assist with logistics, customs processes, order tracking, and delivery coordination
- Document customer details and sales progress in Salesforce CRM
- Guide customers in the design, installation, and setup of transverse jaws for packaging machines
- Troubleshoot sealing issues and recommend performance improvements
- Collaborate with the internal engineering team for product modifications and design approvals
- Communicate customer feedback to engineering and production to ensure timely deliveries
- Assist with invoicing and documentation
- Coordinate with logistics to meet customer-specific shipping and delivery requirements
Requirements
What you’ll need- 2–5 years in technical support, maintenance, or roles related to packaging machinery
- Solid understanding of packaging machine components and mechanical systems
- Ability to interpret and validate technical drawings
- CAD experience (AutoCAD, SolidWorks) is an asset
- Ability to accurately measure and document mechanical components
- Strong analytical and problem-solving skills, particularly with sealing issues
- Excellent communication, customer service, and negotiation skills
- Effective liaison between clients and internal departments
- Self-motivated and comfortable with frequent travel (50% +/-)
- Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States
Benefits
Comp & perks- Comprehensive medical/dental programs
- Life insurance
- Generous paid time off program
- Retirement savings plan with a company match
- No waiting period for benefits; eligible on the first day of employment
- Growth opportunities
- Open, communicative environment fostering individual initiative