Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
ProMedica

HIM Call Center Representative

ProMedica

. Serve as the ambassador and voice for ProMedica’s HIM department and myChart support .

Posted 9/30/2026full-timeRemote • Michigan • United StatesJuniorMid-Level💰 $31,200 - $55,744 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Health Information Management and patient support, with a focus on effective communication and record-keeping. Proficient in utilizing EMR systems and managing patient accounts efficiently.

Highest-signal resume keywords
Health Information ManagementPatient SupportEMR ExperienceRecord KeepingPayment Processing

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Health Information ManagementRecord KeepingPayment ProcessingPatient Account Management
Soft Skills
CommunicationCustomer Service
Tools & Technologies
EpicMyChart
Certifications & Qualifications
RHIT
Industry Keywords
Health Information ManagementClinical OfficeHospital Business OfficeMedical Records

About the role

Key responsibilities & impact
  • Serve as the ambassador and voice for ProMedica’s HIM department and myChart support
  • Provide a positive first impression to patients
  • Communicate the process of obtaining medical records
  • Help myChart users with questions about the app
  • Keep a record of all requests
  • Accept and post payments related to release of information for patient accounts

Requirements

What you’ll need
  • High School diploma or equivalent
  • 2 years' experience in health information management, physician office, clinical or hospital business office, or applicable college education
  • Associate degree in Health Information Management or related field (preferred)
  • Current student enrolled in a CAHIIM-approved program (preferred)
  • Previous experience with Epic and/or EMR (preferred)
  • RHIT (preferred)

Benefits

Comp & perks
  • Medical coverage effective day one of employment
  • Dental coverage effective day one of employment
  • Vision coverage effective day one of employment
  • Company-paid life insurance
  • Paid time off
  • 401(k) retirement plan
  • Employee assistance program
  • Voluntary coverage options
  • Employee discounts
  • Flexible benefits supporting family, finances, and personal well-being