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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing, implementing, and supporting Epic software applications while ensuring quality assurance and effective training for IT staff and end-users. Holds Epic certification and possesses relevant clinical experience to effectively mentor and guide operational teams.
Highest-signal resume keywords
Epic Software ApplicationsEpic CertificationClinical ExperienceQuality AssuranceMentoring IT Staff
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software ImplementationSystem MaintenanceDocumentationTestingTraining
Soft Skills
CommunicationCollaborationAdvising
Certifications & Qualifications
Epic Certification
Industry Keywords
Non-Clinical SystemsInformation TechnologyOperational TeamsClinical Systems
About the role
Key responsibilities & impact- Design, implement, maintain, and support assigned non-clinical Epic software applications
- Work with operational teams across ProMedica
- Mentor less experienced IT EMR staff
- Plan implementation and upgrades of clinical systems
- Ensure adequate testing, quality assurance, and documentation of changes
- Train IT employees
- Advise end-users on operating their information system
- Support the training team by keeping trainers informed of new functions and system changes
Requirements
What you’ll need- Associate’s degree or equivalent experience
- 3 years of relevant clinical experience
- Must achieve Epic certification in the primary application within 90 days of completing the first Epic class
- Obtaining and maintaining Epic Certification in the primary application is mandatory
- Preferred: Bachelor’s degree or 3 years experience in Information Technology
- Preferred: IT background
- Preferred: 5–7 years relevant clinical experience
- Preferred: Epic certification
- Residence in an eligible U.S. state; employment is unavailable to residents of California, Colorado, Hawaii, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Washington, or U.S. territories
Benefits
Comp & perks- Medical coverage effective day one of employment
- Dental coverage effective day one of employment
- Vision coverage effective day one of employment
- Company-paid life insurance
- Paid time off
- 401k retirement plan
- Employee assistance program
- Other voluntary coverage options
- Employee discounts
- Flexible benefits
- Compensation and programs supporting family, finances, and personal well-being
