Patient Account Analyst II

ProMedica

. Answer patient questions about hospital or physician bills .

Posted 10/13/2026full-timeRemote • Ohio • United StatesJunior💰 $31,200 - $58,968 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical registration, billing, and customer service, with a focus on enhancing the patient experience and resolving account inquiries effectively.

Highest-signal resume keywords

Medical RegistrationBillingCustomer ServiceCollectionsPatient Account Resolution

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Payment PostingAdjustmentsDenials Management

Soft Skills

CommunicationProblem-Solving

Certifications & Qualifications

High School Diploma

Industry Keywords

Patient ExperienceHealthcare BillingAccount Management

About the role

Key responsibilities & impact

Answer patient questions about hospital or physician bills
Contact patients regarding registration, billing, and collection
Post payments, adjustments, and denials to patient accounts
Resolve patient account questions
Enhance the patient experience at ProMedica

Requirements

What you’ll need

High school diploma or equivalent
1 year experience in medical registration, billing, customer service, or collection
Must reside in an eligible U.S. state
Employment is not available to residents of California, Colorado, Hawaii, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Washington, or U.S. territories

Benefits

Comp & perks

Medical coverage effective day one of employment
Dental coverage effective day one of employment
Vision coverage effective day one of employment
Company-paid life insurance
Paid time off
401k retirement plan
Employee assistance program
Other voluntary coverage options
Employee discounts
Flexible benefits supporting family, finances, and personal well-being