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ProMedica

Patient Account Specialist

ProMedica

. Serve as an ambassador for patients calling with billing statement questions .

Posted 10/8/2026full-timeRemote • Ohio • United StatesMid-LevelSenior💰 $31,200 - $68,536 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical billing processes and customer service within healthcare environments, ensuring effective resolution of patient inquiries and billing issues. Proficient in verifying insurance benefits and understanding patient financial responsibilities.

Highest-signal resume keywords
Medical Billing ExperienceCustomer Service SkillsInsurance VerificationProblem ResolutionPatient Experience Focus

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Medical BillingInsurance VerificationBilling Issue ResolutionDeductible IdentificationCo-Payment Understanding
Soft Skills
Communication SkillsEmpathyInterpersonal Skills
Industry Keywords
HealthcarePatient BillingHome HealthHospicePhysician Billing

About the role

Key responsibilities & impact
  • Serve as an ambassador for patients calling with billing statement questions
  • Resolve billing issues to ensure a positive patient experience
  • Verify insurance benefits as needed
  • Identify enrollment issues and review available coverage
  • Identify deductibles, out-of-pocket expenses, co-payments, and other payor-driven items

Requirements

What you’ll need
  • High school diploma or equivalent
  • Medical billing or customer service experience in a physician, hospital, home health, or hospice environment
  • Must reside within 60 miles of Toledo, OH 43604
  • Must reside in an eligible U.S. state; employment is unavailable to residents of California, Colorado, Hawaii, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Washington, and U.S. territories

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company-paid life insurance
  • Paid time off
  • 401(k) retirement plan
  • Employee assistance program
  • Voluntary coverage options
  • Employee discounts
  • Benefits coverage effective day one of employment