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Prometric

Manager, Human Resources

Prometric

. Align business objectives with employees and management in the Product and Technology business unit .

Posted 11/12/2026full-timeBaltimore • Maryland • United StatesSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive HR generalist experience with a focus on employee relations and employment law, while effectively aligning business objectives with HR strategies. Proven ability to manage complex employee relations issues and implement organizational development initiatives.

Highest-signal resume keywords
HR Generalist ExperienceEmployee Relations ExpertiseEmployment Law KnowledgeProject Management SkillsInterpersonal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
HRIS ExperiencePerformance ManagementOrganizational DevelopmentRecruitment StrategiesEmployee Engagement Initiatives
Soft Skills
Conflict ResolutionAdaptabilityTeam CollaborationCustomer FocusAnalytical Skills
Tools & Technologies
MS Office
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Regulatory ComplianceChange ManagementWorkforce PlanningSuccession PlanningBusiness Literacy

About the role

Key responsibilities & impact
  • Align business objectives with employees and management in the Product and Technology business unit
  • Serve as a consultant to management on human resources-related issues and act as a change agent
  • Maintain business literacy regarding the business unit’s financial position, plans, culture, and competition
  • Develop integrated HR solutions and execute HR strategies supporting organizational and people effectiveness
  • Conduct weekly meetings with respective business units
  • Consult with line management and provide HR guidance
  • Analyze trends and metrics to develop solutions, programs, and policies and improve employee retention
  • Manage and resolve complex employee relations issues
  • Conduct effective, thorough, and objective investigations
  • Maintain knowledge of legal requirements related to employee management and ensure regulatory compliance
  • Partner with the legal department as needed
  • Provide performance management guidance, including coaching, counseling, career development, and disciplinary actions
  • Improve work relationships, morale, productivity, and retention
  • Provide HR policy guidance and interpretation
  • Guide business unit restructures, workforce planning, and succession planning
  • Identify training needs and management coaching needs
  • Implement and administer employee relations, organizational development, equal opportunity/affirmative action, performance management, recruitment, and employee engagement/retention initiatives
  • Liaise between Centers of Excellence in benefits, compensation, organizational development, and decision management
  • Lead or support organizational design and change management initiatives
  • Perform other duties as assigned

Requirements

What you’ll need
  • Bachelor's Degree required
  • 7+ years of HR generalist experience with emphasis in employee relations and employment law
  • Demonstrated success in establishing business relationships as an advisor and consultant with strong HR expertise and judgment
  • Demonstrated ability to work with wide range of sensitive and confidential issues
  • Strong PC skills including MS Office and HRIS experience
  • Excellent interpersonal and verbal/written communication skills
  • Ability to handle and manage multiple projects simultaneously
  • Strong customer focus for internal as well as external customers
  • Must be adaptable, a team player and able to achieve results tied to business initiatives
  • Strong project management, organizational, analytical, and conflict resolution skills
  • Proven ability to build relationships with, and influence all levels within an organization
  • Experience in a fast-paced, complex, dynamic business environment

Benefits

Comp & perks
  • Equal opportunity employer: disability/veteran
  • Hybrid work arrangement with occasional office attendance