Senior Director, Creditors Rights Service – Delivery

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. Own remote discovery, scoping, and implementation for all new and expansion Creditors Rights accounts .

Posted 9/17/2026full-timeRemote • United StatesSenior💰 $175,000 - $250,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates deep subject matter expertise in Creditors Rights practice and procedure, with proven experience in building operational processes and managing third-party vendor relationships. Capable of designing scalable workflows and collaborating effectively across teams in a matrixed environment.

Highest-signal resume keywords

Creditors Rights ExpertiseOperational Process DesignThird-Party Vendor ManagementProject ManagementSales Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

DiscoveryScopingFiling RequirementsWorkflow DesignQuality ControlSLA EstablishmentProductivity BenchmarkingLegal Services OperationsLitigation SupportMatrixed Structure Management

Soft Skills

High Tolerance for AmbiguityBias Toward Action

Certifications & Qualifications

E-Verify Authorization

Industry Keywords

Legal TechOperational DeliveryJurisdictional NuanceClient Escalation ManagementPerformance Reporting

About the role

Key responsibilities & impact

Own remote discovery, scoping, and implementation for all new and expansion Creditors Rights accounts
Serve as the subject matter expert for Creditors Rights service delivery
Design, document, and continuously refine the workflow from discovery through scoping, implementation, and filing
Research new suit and affidavit filing requirements and track jurisdictional and procedural changes
Build workflows, tooling, documentation, and training infrastructure
Establish quality control, SLAs, and productivity benchmarks
Partner with Sales on new business handoffs
Own third-party vendor-managed filing relationships, including performance, quality, and escalation management
Manage caseload and client escalations directly when needed
Report on delivery performance, bottlenecks, and scaling readiness to senior leadership
Collaborate with Litigation Support, Server Network, Service Delivery, and Product/Tech teams

Requirements

What you’ll need

Deep subject matter expertise in Creditors Rights practice and procedure (discovery, scoping, filing requirements, jurisdictional nuance)
Proven experience building operational process from scratch, comfortable operating without a fully mature playbook
A track record leading and scaling delivery teams in a legal services, legal tech, or similar operations environment
Experience managing third-party vendor relationships tied to filing or similar operational delivery
Comfortable operating in a matrixed structure, including managing a dotted-line technical resource jointly with Product/Tech
Strong project and process design skills, able to both architect a scalable model and execute against it personally
High tolerance for ambiguity and a bias toward action
Experience partnering closely with Sales on new business implementation
Must be authorized to work in the United States, as indicated by the company's E-Verify participation

Benefits

Comp & perks

Eligible to participate in company bonus plan
Medical, dental, vision, disability insurance
Paid parental leave
401(k)
Paid time off
Paid holidays
Necessary equipment provided
Work from home stipend