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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing end-to-end implementations for creditors' rights solutions, including data integrations and compliance with collections litigation regulations. Proven ability to collaborate across teams and guide clients through tailored service and e-filing solutions.
Highest-signal resume keywords
Solutions ArchitectureData Integration ManagementCollections Litigation WorkflowsClient-Facing ExperienceRegulatory Compliance Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data MappingE-Filing SolutionsAPI DocumentationFile-Based Data ExchangeImplementation Project ManagementService of ProcessCollections Case Management Systems
Soft Skills
Excellent Communication SkillsCross-Functional Team Leadership
Tools & Technologies
ClioFilevine
Industry Keywords
Creditors' RightsCollections IndustryFDCPARegulation FCollection Statutes
About the role
Key responsibilities & impact- Partner with Creditors Rights account executives on discovery, demos, RFPs, and proposals
- Map prospects' portfolios to Proof solutions, including filing and service volume, portfolio mix, jurisdictions, service and filing rules, post-judgment needs, and reporting
- Design tailored service, e-filing, and data-exchange solutions, including pricing inputs, SLAs, and operational assumptions
- Identify and scope expansion opportunities within existing accounts
- Project manage implementations end to end, from requirements and data mapping through integration setup, pilot, QA, go-live, and hand-off
- Coordinate work across Sales, Service Delivery, Product/Engineering, Compliance, and third-party vendors
- Define implementation success criteria and report through stabilization
- Guide clients through bulk data exchange and integrations with collections case management systems
- Map client documentation and reporting requirements to Proof's data model
- Evaluate and coordinate third-party solutions such as skip tracing, e-filing providers, and document vendors
- Maintain expertise in service-of-process and e-filing rules for debt collection
- Monitor collections litigation regulations, including FDCPA, Regulation F, state licensing, and collection statutes
- Contribute requirements and roadmap input to Product and Service leaders
Requirements
What you’ll need- 7+ years in a solutions architect, solutions consultant, implementation lead, or similar client-facing role
- Direct experience in the creditors' rights or collections industry
- Working knowledge of high-volume collections litigation workflows, from suit filing through service, judgment, and post-judgment enforcement
- Hands-on experience with data integrations and file-based data exchange
- Comfortable reading API documentation and file specifications
- Proven ability to manage multiple concurrent implementations with enterprise clients and hold cross-functional teams accountable
- Excellent communication skills
- Ability to travel onsite to client locations as needed
- Familiarity with collections case management systems such as Clio and Filevine is a bonus
- Experience with service of process, e-filing, or court-services vendors is a bonus
- Experience with compliance and audit requirements common to creditor and debt-buyer clients is a bonus
- Experience developing solutions within a two-sided marketplace is a bonus
- Must be authorized to work in the United States, as indicated by the company's E-Verify and Right to Work notices
Benefits
Comp & perks- Eligible to participate in company bonus plan
- Medical, dental, vision, and disability insurance
- Paid parental leave
- 401(k)
- Paid time off
- Paid holidays
- Necessary equipment provided
- Work from home stipend
