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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in multi-country payroll operations, particularly in Canada and the Americas, with a strong focus on compliance, payroll audits, and vendor management. Proficient in using payroll systems like UKG and ADP Celergo, while also providing mentorship and guidance within a global payroll team.
Highest-signal resume keywords
Multi-Country Payroll ManagementUKG Workforce Management AdministrationADP Celergo ExperiencePayroll Compliance and RegulationsVendor Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
End-to-End Payroll ExpertisePayroll AuditsStatutory FilingPayroll ReconciliationMicrosoft Excel ProficiencyEOR Payroll OperationsPayroll Transformation ExperienceData ReconciliationIssue ResolutionProcess Improvement
Soft Skills
Attention to DetailMentoring and GuidanceAbility to Manage Competing Deadlines
Tools & Technologies
UKGADP CelergoWFM Systems
Certifications & Qualifications
PayrollOrg CertificationCIPP CertificationGPA CertificationNPI Certification
Industry Keywords
Payroll RegulationsTax ComplianceSocial SecurityPensionsStatutory BenefitsEmployment-Related Payroll Requirements
About the role
Key responsibilities & impact- Administer and coordinate complex multi-country payroll operations across the Americas region
- Manage end-to-end payroll cycles for assigned Americas countries, with primary focus on Canada
- Manage EORs
- Process, review and approve monthly and off-cycle payrolls using UKG, ADP Celergo and/or in-country payroll systems
- Administer UKG Workforce Management, including time and attendance data, schedules, absence records, pay rules, exceptions, approvals, interfaces and issue resolution
- Perform detailed payroll audits and validate hires, terminations, salary changes, variable pay, overtime, absences, benefits, deductions and retroactive adjustments
- Reconcile payroll reports and ensure accuracy of payroll outputs, statutory deductions, employer costs and net pay
- Ensure compliance with local tax, social security, pension, statutory benefit, employment and reporting requirements
- Act as a primary escalation point for complex payroll queries from employees, HR, Finance, managers and vendors
- Liaise with ADP, UKG and in-country payroll providers on processing, SLA adherence, issue resolution and continuous improvement
- Support month-end and year-end payroll activities, statutory filings, reconciliations, finance reporting, employee documents and audits
- Develop, maintain and review SOPs, payroll calendars, controls documentation and country-specific process maps
- Provide guidance and knowledge sharing to Payroll Specialists and support cross-training within the Global Payroll Team
- Lead or support payroll projects, system implementations, integrations, testing, standardization and process improvement initiatives across Americas
- Report to the Sr. Payroll Manager
Requirements
What you’ll need- 5-8 years of relevant working experience in multi-country payroll, preferably across Americas
- Strong end-to-end payroll expertise, including pre-payroll audits, calculation review, statutory filing, post-payroll reconciliation and issue resolution
- Strong understanding of Canadian, US and Americas payroll regulations, taxation, social security, pensions, statutory benefits and employment-related payroll requirements
- Advanced proficiency in Microsoft Excel
- Experience navigating global payroll platforms such as ADP Celergo, UKG and WFM systems
- Hands-on UKG WFM administration experience is required
- High attention to detail and ability to identify variances, reconcile data and improve controls across multiple software platforms
- Strong vendor-management skills
- Experience in a fast-paced HR/Payroll environment and ability to manage competing deadlines across multiple jurisdictions
- Ability to mentor, guide and support colleagues within a regional and global payroll structure
- Experience with EOR payroll operations and/or payroll vendor transitions across Americas is advantageous
- PayrollOrg, CIPP, GPA, NPI or similar payroll association certification is advantageous
- Additional language capability is advantageous
- Experience with payroll transformation, mergers and acquisitions, new country implementations, system integrations or global programme rollouts is advantageous
Benefits
Comp & perks- Equal employment opportunities
- Reasonable accommodations during the recruitment process
- Accessible employment website and application process
