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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in implementation consulting and project management, with a strong ability to gather requirements, manage timelines, and coordinate cross-functional teams. Proficient in technical integrations and user acceptance testing, with a focus on delivering actionable solutions and process improvements.
Highest-signal resume keywords
Implementation ConsultingProject ManagementBusiness AnalysisUser Acceptance Testing (UAT)Agile Methodologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
APIsXMLTechnical IntegrationsMicrosoft ExcelWeb DevelopmentWeb DesignDigital MarketingE-commerce TechnologiesAnalytics PlatformsProblem-Solving
Soft Skills
Critical ThinkingOrganizational SkillsTime ManagementCommunication SkillsAttention to Detail
Tools & Technologies
Google AnalyticsAdobe Analytics
Industry Keywords
Digital MarketingSEMSEODisplay AdvertisingEmail MarketingSocial Media Marketing
About the role
Key responsibilities & impact- Own end-to-end implementation and technical onboarding of assigned customers
- Gather requirements, perform business analysis, design solutions, configure systems, test, and deploy implementations
- Drive implementation projects, manage project plans, milestones, timelines, dependencies, and priorities
- Serve as a key customer contact, manage expectations, communicate project status and deliverables, and escalate issues
- Manage project planning, issue management, documentation, status updates, and customer communication
- Translate customer needs into clear business and technical requirements and project deliverables
- Coordinate cross-functional teams, resources, customer requests, dependencies, and timelines
- Coordinate and manage User Acceptance Testing, including preparation, end-user coordination, issue resolution, and acceptance sign-off
- Communicate completed initiatives, deliverables, and implemented solutions to customers and internal stakeholders
- Identify process improvements and improve implementation processes, tools, templates, documentation, and team operations
- Contribute to the Knowledge Base
- Develop product expertise and support troubleshooting, product configuration, and implementation-related questions
- Support customer meetings, presentations, documentation, and other project deliverables
- Progress toward independently leading implementations, product deliveries, customer communication, troubleshooting, and process improvements within 12 months
Requirements
What you’ll need- 2+ years of experience in implementation consulting, project management, business analysis, technical consulting, or a related role
- Experience independently driving implementation or project work, including managing timelines, priorities, dependencies, and multiple stakeholders
- Experience working with APIs and familiarity with XML documents
- Experience with technical integrations, systems, or IT environments
- Experience working within teams using Agile software development methodologies
- Experience managing UAT and coordinating user acceptance/sign-off
- Strong critical thinking, analytical, and problem-solving skills
- Excellent organizational and time management skills with strong attention to detail
- Strong written and verbal communication skills
- Ability to facilitate requirements gathering and translate business needs into clear requirements and actionable deliverables
- Comfortable learning new software tools, technologies, and products quickly
- Intermediate to advanced proficiency with Microsoft Excel
- Understanding of and interest in the digital/online market
- Native-level English language proficiency
- Bachelor's degree in Business Administration, Marketing, Information Systems, Software Engineering, or a related field
- Basic understanding of web development, web design, or software engineering concepts
- Experience in digital marketing, including SEM, SEO, Display, Email, or Social
- Experience with e-commerce technologies and analytics platforms such as Google Analytics or Adobe Analytics
Benefits
Comp & perks- Flexible ways of working
- Continuous learning
- Open learning environment
- Opportunities for professional growth and expanded product knowledge
