PROS

Analyst

• Manage and analyze cloud spend across Azure, AWS, IBM Cloud, and other providers
• Develop and maintain Power BI dashboards and recurring reports for budgets, forecasts, cost drivers, unit economics, allocation, commitment coverage and utilization, and realized savings
• Write and optimize SQL queries to extract, transform, validate, and reconcile large cloud cost and usage datasets
• Support cloud budget and forecast cycles, investigate variances, maintain assumptions, and provide decision-ready insights
• Manage commitment portfolios, including reservations, savings plans, and committed-use discounts
• Identify, quantify, prioritize, and track cloud cost reduction opportunities
• Improve cost allocation through account and subscription structures, tagging standards, shared-cost methodologies, and showback or chargeback reporting
• Monitor spend anomalies and budget thresholds, investigate root causes, coordinate corrective actions, and communicate financial risks
• Partner with Engineering, Finance, Procurement, and cloud vendors to translate cost data into recommendations
• Coordinate FinOps projects from scope and business case through execution and benefits validation, maintaining plans, owners, dependencies, risks, and stakeholder updates

FinOps Analyst

Implementation Specialist

• Own end-to-end implementation and technical onboarding of assigned customers
• Gather requirements, perform business analysis, design solutions, configure systems, test, and deploy implementations
• Drive implementation projects, manage project plans, milestones, timelines, dependencies, and priorities
• Serve as a key customer contact, manage expectations, communicate project status and deliverables, and escalate issues
• Manage project planning, issue management, documentation, status updates, and customer communication
• Translate customer needs into clear business and technical requirements and project deliverables
• Coordinate cross-functional teams, resources, customer requests, dependencies, and timelines
• Coordinate and manage User Acceptance Testing, including preparation, end-user coordination, issue resolution, and acceptance sign-off
• Communicate completed initiatives, deliverables, and implemented solutions to customers and internal stakeholders
• Identify process improvements and improve implementation processes, tools, templates, documentation, and team operations
• Contribute to the Knowledge Base
• Develop product expertise and support troubleshooting, product configuration, and implementation-related questions
• Support customer meetings, presentations, documentation, and other project deliverables
• Progress toward independently leading implementations, product deliveries, customer communication, troubleshooting, and process improvements within 12 months

Implementation Consultant II

Digital Marketing

• Formulate recommendations for paid search campaigns, SEO, and ecommerce opportunities
• Plan and execute paid search strategies, including Display and Remarketing, SEO, and Direct channels
• Build multilingual SEM campaigns, including keywords, ad copy, and ad extensions
• Execute promotions for paid search campaigns
• Collect and manage data from clients and third parties and reevaluate the data used
• Manage web analytics related to ecommerce and communicate relevant information to team members, executive leadership, and cross-functional partners
• Ensure ecommerce initiatives are implemented across different channels
• Execute experiments in collaboration with Client Managers
• Work with Content Managers to enhance, translate, and define communication strategies through paid search and performance online marketing initiatives
• Research and analyze digital marketing topics and challenges
• Support development of tools and products to automate, enhance, and scale paid search activities
• Serve as digital marketing consultant and product expert in on-site customer training initiatives
• Monitor current events, media trends, and target-market industry trends affecting the business
• Align strategies and activities with clients' business objectives, including load factor, yield, route market share, cost of sales, and revenue targets
• Shift activities toward deeper analysis while streamlining tactical work
• Contribute to new product development, process automation, and process improvement
• Pursue new knowledge through experiments, research, and conference attendance, and identify new data sources to enhance performance

FinOps Analyst

Implementation Consultant II

Digital Marketing Specialist