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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Prosci change management methodologies and tools, with a strong ability to engage clients and facilitate learning experiences. Possesses advanced skills in project management, strategic leadership, and effective communication across diverse industries.
Highest-signal resume keywords
Prosci Change MethodologyChange Management ExperienceEngaging Presentation SkillsAdvanced Adult Learning TheoriesFluent in English and French
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Change ManagementProject ManagementAgile MethodologyLean MethodologySix SigmaWaterfall MethodologyMS OfficeProsci Portal ToolsSalesforceDigital Transformation
Soft Skills
AdaptabilityResilienceClient Relationship ManagementMentoringCollaboration
Tools & Technologies
ZoomTeamsWebExM365ProximaHub Suite
Industry Keywords
Consultative Change LeadershipDynamic Growth CulturesFor-Profit and Not-For-Profit ExperienceCDP IndustryStrategic Partnerships
About the role
Key responsibilities & impact- Deliver a variety of programs on Prosci change methodology, tools, and research
- Instruct clients virtually or at client locations or Prosci-selected venues across Europe and EMEA
- Maintain up-to-date mastery of Prosci’s change management offerings
- Use career experience and Prosci methodology to illustrate real-world change management applications and answer client questions
- Prepare for sessions and provide learning experiences for participants
- Serve client relationships and establish Prosci as a long-term partner
- Foster adaptability and resilience among colleagues, customers, and program participants
- Drive digital transformation through new technologies and processes
- Apply subject-matter expertise to plan, organize, and execute work efficiently
- Identify and articulate client motivations for change based on business objectives and challenges
- Understand customer needs, objectives, challenges, barriers, and resistance factors
- Provide expert advice and recommendations using Prosci tools and methodologies
- Mentor clients in applying Prosci methodologies
- Seek feedback to improve the client experience
- Collaborate with Product Development and Advisory on new or enhanced offerings
- Create value propositions for Prosci products and services
- Contribute to white papers, articles, blog posts, webinars, and other thought leadership
- Assist Growth with industry-specific questions and prospective-client objections
- Identify and engage potential clients
- Cultivate strategic partnerships
- Report to the Director, Service Delivery
- Collaborate with Sales, Logistics, Scheduling, and Advisors
Requirements
What you’ll need- Change and Project Management experience in dynamic growth/change cultures (PMBOK, Agile, Lean, Six Sigma, Waterfall etc.)
- Intermediate MS Office skills with the ability to navigate a virtual learning environment
- Demonstrated expertise in the Prosci portal tools including Proxima and Hub Suite is a strong plus
- Proficient working in Zoom, Teams, WebEx, Salesforce and M365
- Bachelor’s degree and advanced degree preferred, or equivalent years of experience
- Diverse industry experience leading change from a consultative, project, program, or executive level in multiple industries (for-profit and not-for-profit), CDP industry
- Demonstrated experience successfully engaging with employees undergoing change, practitioners leading change and senior leaders who sponsor change
- Engaging presentation and facilitation skills (both in-person and in virtual settings)
- Advanced skill and mastery of adult learning theories and technique
- Ability to incorporate relevant career experience and expertise into the learning environment
- Expected 15+ years of industry experience
- Experienced strategic leader directing a variety of functions and directing resources for a min. of 15+ years
- Native French and fluent in English (full professional proficiency), fluency in Spanish and/or Italian are a strong plus
- Travel expectations: 50% of travel anticipated
