FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Risk Operations Specialist
Prosper Marketplace. Provide operations support to internal client partners regarding fixed term and revolving credit products .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operations support for credit products, with a focus on issue remediation, process improvement, and effective communication with stakeholders. Proven ability to analyze audit reports and collaborate with cross-functional teams to enhance operational efficiency.
Highest-signal resume keywords
Operations SupportCredit Bureau DisputesProcess ImprovementCross-Functional CollaborationProblem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credit ProductsAudit AnalysisIssue RemediationDocumentation DevelopmentGCP Knowledge
Soft Skills
OrganizedSolution OrientedProactiveAdaptableStrong Communication
Industry Keywords
Financial ServicesCredit Card ServicingOperations PoliciesServicing IssuesControls Policies
Tech Stack
Tools & technologiesGoogle Cloud Platform
About the role
Key responsibilities & impact- Provide operations support to internal client partners regarding fixed term and revolving credit products
- Review daily audit reports and conduct research and analysis to identify root causes of issues
- Remediate identified issues
- Understand and execute operations policies and procedures
- Work with stakeholders to identify and resolve servicing issues
- Review and resolve Credit Bureau Disputes
- Monitor and facilitate payment flow and resolve system syncing issues
- Develop and maintain documentation of Controls policies and procedures
- Serve as a subject matter expert on operations processes, trends, and remediation efforts
- Identify and communicate situations requiring additional review or special handling to leaders
- Identify opportunities to improve processes and procedures
- Foster a collaborative environment where team members can voice ideas and concerns
- Act as a first line of defense in detecting and remediating servicing issues
Requirements
What you’ll need- At least 1-year experience in the financial services industry preferred
- Credit card servicing experience is a plus
- Working knowledge and aptitude with GCP preferred
- Organized, solution oriented, proactive and able to multi-task
- Able to adapt in a fast-moving role where processes can change quickly
- Proven track record of effective and collaborative work with cross-functional teams
- Strong written and verbal communication skills
- Strong problem-solving skills and ability to work independently
Benefits
Comp & perks- Annual bonus
- Hybrid schedule with just two collaborative days in-office (Wed/Thu)
- 100% employer-paid health, dental, and vision insurance premiums
- 20 days of paid time off in the first year, increasing annually
- Paid company holidays
- Free access to Udemy courses
- Child and pet care credits via Urban Sitter
- Rocket Lawyer legal support
- Onsite kitchen with snacks
- Monthly catered team lunches
- Learning opportunities and career development plans
- Comfortable and collaborative office