Prospera Credit Union

Account Manager

• Grow and maintain a portfolio of high value micro businesses and their owners
• Attract, build, and retain relationships with business customers
• Provide integrated financial advice and solutions for business and personal banking needs
• Maintain a network of key contacts and enhance the credit union’s image and reputation through networking and public relations
• Review assigned portfolios and ensure customers have appropriate lending and other products
• Refer customers to appropriate Prospera Lines of Business and leverage specialist expertise
• Negotiate and implement revised or new banking arrangements
• Complete due diligence and investigations
• Analyze and interpret financial and other information
• Assess security value and recommend new loans, renewals, and amendments within lending policies and procedures
• Review portfolio reports, identify potential problems, contact customers to resolve issues, and develop risk-mitigation action plans
• Recommend whether to retain, expand, or de-market existing relationships based on credit risk, profit contribution, and other considerations
• Coach and educate business customers, keep financial records up to date, and advise on enterprise success
• Visit current and potential customers to observe operations, develop business opportunities, and ensure loan security is protected

Local Business Relationship Manager