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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in diagnostic procedures and customer service, with a strong ability to communicate technical information effectively. Proficient in utilizing Autel scanning units and performing physical tasks related to vehicle diagnostics.
Highest-signal resume keywords
Diagnostic Technician ExperienceI-CAR CertificationASE CertificationCustomer Service SkillsTechnical Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vehicle DiagnosticsScanning ProceduresTechnical ResearchProblem ResolutionTool Proficiency
Soft Skills
Effective CommunicationAdaptabilityCustomer ServiceTeam Collaboration
Tools & Technologies
Autel Scanning Unit
Certifications & Qualifications
I-CAR CertificationASE Certification
Industry Keywords
Automotive TechnologyDiagnostic ProceduresPre-employment ScreeningsPhysical Activity Requirements
About the role
Key responsibilities & impact- Apply technical knowledge to assist customers
- Answer inbound and outbound phone calls in support of the Autel scanning unit
- Answer technical questions relating to scanning procedures of the Autel unit
- Conduct research to understand, explain, and resolve technology issues on vehicles
- Perform all-purpose duties as assigned
Requirements
What you’ll need- 2+ years of prior experience as a Diagnostic technician required
- I-CAR & ASE certifications preferred
- Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
- Must be able to pass all pre-employment screenings including background checks
- Minimum age requirement of 21+ years
- Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs
- Ability to read and understand instructions, written estimates, and work orders
- Effective verbal and written communication skills
- Work through competing priorities and adapt easily to a fast-paced environment
- Ability to provide personable, friendly customer service to internal and external customers
- Must be eligible to work in the U.S. with no restrictions
Benefits
Comp & perks- Benefits from day one – Immediately eligible for medical, dental and vision
- Industry Comparable Pay – Paid weekly
- Paid Vacation & Holidays – Begin accruing day 1
- Career growth opportunities – We promote from within
- Paid Skilled Trainings and Certifications – I-CAR and ASE