ProTech,LLC

Manager

• Oversee the overall operation of the automotive center
• Manage risk management, teammate development, client metrics, production, and administration
• Reward, recognize, and retain talented teammates
• Monitor current financial performance metrics
• Review previous month’s financial metrics to identify opportunities and trends
• Ensure vehicles are repaired thoroughly, safely, and profitably according to Protech’s Standard Operating Procedures, insurance partners, and industry guidelines/standards

Automotive General Manager

Technician

• Complete a paid apprenticeship to learn Advanced Driver Assistance System calibrations
• Perform calibrations by following OE specifications and repair standards
• Receive mentorship, initial training, virtual support, and continuing education
• Build calibration technician skills across a wide range of vehicle manufacturers
• Progress toward Calibration Technician or On-Site Calibration Technician by the end of the 7th month
• Provide top-tier service to customers
• Work within a production shop and gain hands-on experience

Automotive ADAS Calibration Technician Apprentice

• Complete a paid apprenticeship with mentorship and training
• Learn to perform a wide range of Advanced Driver Assistance System calibrations
• Follow OE specifications and repair standards
• Gain experience across a wide range of vehicle manufacturers
• Participate in initial training, virtual support, and continuing education on new vehicle technology
• Graduate to either a Protech Calibration Technician or On-Site Calibration role by the end of the seventh month

• Deliver operational consistency and overall value for continued business growth
• Support field operations success, development, and financial performance
• Deliver a world-class customer experience and grow Caliber’s reputation in the marketplace
• Lead, develop, and inspire others to achieve success
• Coach and support training and development of field operations managers and teammates
• Proactively recruit for long-term success
• Strengthen vendor relationships and build new regional partnerships
• Ensure safety standards and standard operating procedures are followed
• Deliver exceptional customer service against performance benchmarks
• Align sales projections and capacity planning to maximize workflow
• Provide insight on marketing plans, sales, and market growth opportunities
• Perform quality control and inventory reviews on tools, fleet, and safety
• Partner with cross-functional teams to implement and continuously improve field operations and organizational goals
• Learn new and innovative automotive technologies

Regional Manager

• Perform all-purpose duties as a Mobile Diagnostic Technician
• Apply technical knowledge to assist customers
• Answer inbound and outbound phone calls in support of the Autel scanning unit
• Answer technical questions relating to scanning procedures of the Autel unit
• Conduct research to understand, explain, and resolve technology issues on vehicles
• Provide top tier service to customers

Automotive Mobile Diagnostic Technician

• Complete a paid apprenticeship to learn Advanced Driver Assistance System calibrations
• Perform calibrations by following OE specifications and repair standards
• Receive mentorship, initial training, virtual support, and continuing education on new vehicle technology
• Build calibration technician capabilities across a wide range of manufacturers
• Progress from Calibration Technician Apprentice to Protech Calibration Technician or On-Site Calibration by the end of the seventh month

• Complete a paid apprenticeship to learn Advanced Driver Assistance System calibrations
• Perform calibrations according to OE specifications and repair standards
• Receive mentorship, initial training, virtual support, and continuing education on new vehicle technology
• Develop calibration technician skills across a wide range of manufacturers
• Graduate to a Protech Calibration Technician or On-Site Calibration role by the end of the seventh month

ADAS Calibration Technician Apprentice

• Complete air conditioning service, automotive repairs, on-site scanning support, wire repairs, and diagnostics within the market area
• Perform air conditioning evacuation and recharge
• Troubleshoot and diagnose mechanical and electrical repairs
• Complete estimating, invoicing, part identification, and pre- and post-quality-control checklists
• Explain technical diagnoses and repair planning needs to shop personnel, insurance adjusters, and customers
• Use tools, diagnostic equipment, and virtual support team resources to make effective recommendations
• Test drive vehicles after repairs
• Check parts for quality and accuracy before installation
• Communicate with the field team to ensure efficiency and productivity
• Maintain an organized work area
• Complete tooling software updates immediately
• Manage assigned inventory, including laptops, OE scan tools, VCI, and other provided equipment
• Develop and maintain customer relationships through company purpose and core values

Automotive Mobile Technician

• Apply technical knowledge to assist customers
• Answer inbound and outbound phone calls in support of the Autel scanning unit
• Answer technical questions relating to scanning procedures of the Autel unit
• Conduct research to understand, explain, and resolve technology issues on vehicles
• Perform all-purpose duties as assigned

• Participate in a paid apprenticeship as a Protech Calibration Technician Apprentice
• Receive mentorship and training to perform Advanced Driver Assistance System calibrations
• Follow OE specifications and repair standards
• Develop calibration technician skills across a wide range of vehicle manufacturers
• Use initial training, virtual support, and continuing education on new vehicle technology
• Progress toward graduating to Protech Calibration Technician or On-Site Calibration by the end of the seventh month

• Complete a paid apprenticeship with mentorship and training
• Learn to perform a wide range of Advanced Driver Assistance System calibrations
• Follow OE specifications and repair standards
• Build calibration technician skills across a wide range of vehicle manufacturers
• Participate in initial training, virtual support, and continuing education on new vehicle technology
• Progress from Calibration Technician Apprentice to Protech Calibration Technician or On-Site Calibration by the end of the seventh month

• Apply technical knowledge to assist customers
• Answer inbound and outbound phone calls in support of Autel scanning unit
• Answer technical questions relating to scanning procedures of the Autel unit
• Conduct research to understand, explain, and resolve technology issues on vehicles
• Perform all-purpose duties as a Mobile Diagnostic Technician

• Complete a paid apprenticeship with mentorship and training
• Learn to perform a wide range of Advanced Driver Assistance System calibrations
• Follow OE specifications and repair standards
• Gain calibration technician experience across a wide range of vehicle manufacturers
• Participate in initial training, virtual support, and continuing education on new vehicle technology
• Progress from Calibration Technician Apprentice to Protech Calibration Technician or On-Site Calibration by the end of the seventh month

• Install and troubleshoot GPS, ELDs, telematics, dash cameras, sensors, and tracking equipment
• Work on light-duty vehicles, commercial trucks, tractors, trailers, and other fleet assets
• Perform basic 12V/24V wiring, including power, ignition, ground, diagnostic, and trailer connections
• Route and secure wiring for clean, professional installations
• Test GPS, cellular connectivity, cameras, sensors, and system functionality
• Diagnose electrical, connectivity, and installation issues
• Document completed installations with photos, device information, and service notes
• Maintain a strong focus on safety, quality, and right-first-time installations
• Occasionally work weekends or adjusted schedules to support customer projects, fleet installations, or business needs
• Travel to customer and fleet locations for mobile installations and projects, including occasional travel outside the assigned market

Automotive Installation Technician

• Complete a paid apprenticeship as a Protech Calibration Technician Apprentice
• Receive mentorship, initial training, virtual support, and continuing education
• Learn to perform a wide range of Advanced Driver Assistance System calibrations
• Follow OE specifications and repair standards
• Gain experience across a wide range of vehicle manufacturers
• Progress toward becoming a Protech Calibration Technician or On-Site Calibration technician by the end of the seventh month